Director IT (m/f/d)
Job title: Director IT - Pumps EMEA & APAC (P-E)
Location: Radolfzell, Germany
Employment: Full time / permanent contract
Reports to: VP IT Business Solutions
VP & GM Industrial Pumps EMEA & APAC
Direct reports: All IT employees working for P-E
ALLWEILER GmbH – a subsidiary of CIRCOR – is one of the most successful companies of the pump industry worldwide. Our long expertise (since 1860), our high-quality standards in combination with advanced construction and pump technology are the basis for our growth. Our own sales companies and distributors in Europe, USA, Asia, Africa and the Middle East assure a high degree of customer satisfaction.
Position Summary
The position ‘Director IT - Pumps EMEA and APAC’ owns the IT agenda for P-E (Pumps EMEA/India/APAC), collaborating with the business and with IT on its definition and being accountable for its successful execution.
Following the above, the main responsibilities are:
- Translating the P-E business requirements for IT into concrete execution plans, guide prioritization within the business, and execute, availing yourself of the resources available in your team or within the larger IT organization
- Integrating corporate-wide priorities into the prioritization and execution plan for P-E.
- Quickly develop a working ‘IT infrastructure’ set-up, which gives P-E much better and quicker support than what is available today.
Other responsibilities include:
- Act as overall interface between the business and the IT organization, manage expectations of multiple business stakeholders and build strong, collaborative relationships with business clients and IT service owners
- Act as an escalation point for major issues with any aspect of service delivery
- Work with project managers and clients to ensure project requirements are well understood and documented and approved by all partners.
- Ensure that effective communication occurs related to service and project delivery. Define, agree to, and report on key service metrics.
- Track client satisfaction with provided services. Continuously improve, based on feedback from clients.
- Work with clients to plan and make sure they understand the relevance and impact of IT changes to their operations
- Help the business understand project governance processes including the development of proposals and advance them through the project intake and assessment process
- Understand the main business activities for each IT department and business. Be able to determine which IT services are required to complete a business activity
- Understand industry – trends, competition, and future direction
- Understand what end customer expect from IT services and bring this intelligence to business leaders and decision makers
- Understand how services currently offered by IT can be put to best use and create value for the business. Lead initiatives that create business value (increased revenue, reduce cost, increase efficiency) for the organization
- Leverage knowledge of the business, knowledge of the industry, and knowledge of leading-edge technological solutions to transform the way the business operates and provides services to its customers
We offer
- Attractive compensation
- Company car
- Good development opportunities and career perspectives
- Flexible working hours
- Company pension scheme
- Mobile office
- Canteen
- Company fitness / Hansefit
Job Requirements:
- 10+ years of IT business solutions or technical operational management. 3+ years at the senior manager level.
- Demonstrated experience managing production ERP application and supporting applications for high availability and technology support, problem management, configuration management, administration and maintenance in a production manufacturing assembly environment
- Experience with MS Win Server, MS Office, SQL Server, scripting, and reporting technology in production environments
- Knowledge of accounting principles and concepts with business transactions (e.g. inventory, WIP, finished goods, receiving and shipping)
- Knowledge and experience with networking and access management concepts and tools.
- Demonstrated strong interpersonal and communication skills, particularly strong customer skills interacting with key stakeholders
- Have a broad understanding of IT and business skills
- Demonstrated application of security procedures and their audit results
- Displays flexibility in approach to work scope and daily activities to ensure the site and company meets its production and financial goals
- Bachelor's degree in Comp