We are Latana, an innovative product focused on capturing the $5 billion+ brand tracking market. Put simply, Latana gives brands the tools to make better marketing and campaign decisions by giving them world-class insights about their brand performance. In its short existence, Latana has already started working with some of the hottest B2C brands, including Headspace, Transferwise, Unilever, and more - and we're just getting started!

About the Role

Latana is on the lookout for a Junior Operations Manager, who will play a key role in maintaining and scaling our innovative research product and research platform operations: from monitoring the cost and quality of our online survey responses, to ensuring that market research projects are running smoothly, to planning strategically with the team on ways to optimise our day-to-day processes. You will get an in-depth understanding of all the moving parts of the company.

Your Responsibilities

• Monitors the daily supply operations of data collection to ensure a smooth and on-time delivery
• Tracks, analyses and reports on both the cost and quality performance of survey responses collected through our data collection channel
• Provides supply capability assessments to client-facing teams.
• Supports the Project Management and Data Analysis teams in data collection-related investigations.
• Explores new opportunities to scale our data collection scope to meet a growing demand.
• Plans and develops new methodologies and metrics to optimise the monitoring of our operational processes, from budget control to quality investigations.

Your Skills and Experience

• Background in fields related to operations, project management, or business analysis.
• Excellent command in Google Sheets or MS Excel.
• Ability to work in a cross-functional environment with commercial and product teams.
• Excellent at prioritising. You have great intuition for knowing how to manage your attention and effort. You can decipher when perfection is required and when good is good enough.
• Able to effectively communicate insights and feedback with stakeholders.
• Pragmatic, execution-oriented, and a fast learner with an analytical mind. You think logically and are able to quickly familiarise yourself with problems to divide your approach into smaller and more manageable steps.
• Fluency in English.
• Experience with SQL, Data analytics and visualisation tools and market research is an advantage.

What We Offer

• Work environment where you are given the freedom to develop to your full potential and become a trusted member of the team
• Opportunity to contribute to the success of a fast-growing, market-leading product
• Continuous Learning Budget to contribute to your ongoing education
• Yearly stipend to use on public transport or personal fitness
• Weekly Focus Day to facilitate independent work without interruption
• MacBook Pro and everything you need to succeed
• Modern office in Berlin-Kreuzberg with the opportunity to work remotely
• Flexible working hours
• Relocation and visa support
• Team outings on our company boats plus regular social events (both online and in-person)

Latana is committed to providing a respectful, safe, and inclusive workplace. Our team is composed of a highly-skilled and diverse staff. Diversity at Latana means fostering a workplace in which individual differences are recognized, appreciated, and respected in ways that fully develop and utilize each person's talents and strengths. We pride ourselves on working with the best and we know our company runs on the hard work and dedication of our talented team members.