Technical Support Customer Claim Handling in Fürstenfeldbruck bei thermowave

Your tasks:

• Error analysis together with customer and developing solutions
• Technical support for our customers
• Participation in projects in the area of complaints management and submission of suggestions for improvement
• Customer-orientated processing and proper documentation of claims
• The training (3 - 6 weeks) takes place in Fürstenfeldbruck (Germany)

Your skills:

• Technical apprenticeship in the field of refrigeration/air conditioning or electrics/electronics (motor management, bus communication)
• High customer orientation and strong communication skills
• Good knowlege of MS Office and ERP
• Fluent English knowledge, German basic would be a plus

What we offer:

• An open corporate culture and a dynamic and challenging environment
• Exciting projects with creative freedom, short decision-making paths and team spirit
• Opportunity to travel to the construction site to gather all relevant technical details of the application
• An attractive remuneration package with capital-forming benefits, Christmas and holiday bonuses, 30 days' holiday and a company pension scheme
• Corporate benefits with various providers in the car, travel, leisure and sports categories and much more
• Access to fitness, sports and health facilities and fitness apps through our cooperation partner EGYM Wellpass
• Company bike leasing via our partner Bikeleasing

Contact:

If we have sparked your interest and you believe that you would be the right person for us, we are looking forward to your application.

Your data will of course be treated confidentially.