(Junior) Salesforce Administrator in Berlin bei Enpal GmbH

At Enpal, we are pursuing the dream of building the largest renewable community in Europe. How do we make that happen? Enpal finally simplifies providing solar energy: We rent out solar systems, electricity storage, and wall boxes at an all-inclusive rate, supplemented by a favorable green electricity tariff; all intelligently connected to form an integrated overall solution. True to the motto "digital, decentralized, and 100% renewable", our heart beats both for the rapid development of a company and for combating the greatest challenge of our generation - climate change.

Our highly ambitious team around serial entrepreneur Mario Kohle is supported by experienced investors like Alexander Samwer (Picus Capital) and Lukasz Gadowski (Team Europe, Delivery Hero). In addition, we were able to bring Princeville Climate Technology (advised and funded among others by Leonardo DiCaprio) and Peter Rive (SolarCity) on board. As the first green unicorn in Germany, we see it as our duty to continuously drive forward our mission of green energy for all. Be part of our success story and change the world by joining us!

We want you to be part of the Enpal Salesforce team. You will be exposed to all levels of Salesforce work in a developing and highly functional team (Administrators, Product Managers, Developers, QA, DevOps) with lots of opportunities to add and receive knowledge.

The position the team would like to fill is one of a Salesforce Administrator with at least a disposition to support. We are currently streamlining and automating support, but as a rapidly growing company we still need to expand our team to tackle the job. You will not only be responsible for support though and with a complex Org in front of you there is a steep learning curve ahead.

Salesforce administration and platform tasks include:

• Help streamline the support process and educate our Enpal Users and enable Super Users
• Manage instance to ensure data integrity, security and basic audits
• Assists in conducting training of Business Owners for new features and help with roll-out
• Help to develop best practices for reporting, access models, GDPR, MFA/SSO strategies and audit controls
• Customize Salesforce fields, page layouts, record types, searching, list views, queues, reports, and dashboards
• Maintain security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, content folder rights, groups, list view rights
• Maintain overall system configuration, change control, and enhancements
• Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materials
• Manage operational requests and troubleshoot issues, working with diverse user groups and potentially with business leaders

• At least 1 year of previous experience as a Salesforce Administrator
• Exposed to working in agile methodology / processes
• Experience in Salesforce Flows a plus
• At least a basic understanding of Salesforce integration options
• Ideally experience in both Salesforce Sales and Service Cloud
• Proficiency with data manipulation tools and uploading techniques
• Ability to troubleshoot system, processes and data issues

We're offering

• The chance to be part of a fast-growing and future-oriented startup: we are one of the biggest players in the solar business.
• Help to make the world a bit better: we are all about green energy.
• Work with the best in the industry and grow with us: there’s plenty of room for your ideas.
• A hybrid work model, the ability to come to our Berlin office every now and then for in person discussions and events, or to be there all the time - you decide.

At Enpal, we are proud of the diversity of our team. No decisions are made based on skin color, religion or religious belief, ethnic or national origin, nationality, gender identity, sexual orientation, disability, or age, either during recruitment or employment. We strongly encourage women, neurodivergent people, people of color, and LGBTQ(+) people to apply. Enpal stands for a safe workplace and takes action against discrimination and harassment of any kind