Customer Success Manager - different industries in Berlin bei Digitall

This is your job

At DIGITALL we don?t just deliver technology ? we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always one step forward: working with top-notch technologies, creating innovations ahead of the market trends, sharing the passion for discovering better ways.

As a human-centric organization, our teams are built on mutual respect and open communication, allowing everyone to be authentic, express ideas and unleash their potential. We are proud of our DIGITALL bright minds and never stop developing their skills to keep pushing boundaries together and do what we love.

DIGITALL operates on a global scale with over 1,500 employees across 28 offices in 13 countries located in Europe and North America.

We want to be recognized as trusted advisors and customers advocate to demonstrate value, enable cross functional visibility of our powerful portfolio, drive expansion and manage challenges.

Your Responsibilities

• You are responsible to foster and maintain a trusted relationship with our customers in our industries, such as the Healthcare & Life science Industry, Financial Services, Logistics and transportation, Retail, Energy, and many more
• Advise of our enterprise and large customers on the executive level on their digital transformation journey and how the DIGITALL portfolio will help them to succeed
• Identify and develop new sales opportunities in the area of project services, managed services, technology service, software development and products/solutions and business consulting
• Develop strategies to enhance the share of wallet at our customers
• Work closely with the delivery units to ensure the quality of our deliverables and act as a steering committee member in customer projects
• Account planning and reaching the revenue and gross margin goals within your customer segment
• Your expert status will also help you to consult your customers in specific areas

Your Qualifications

• University degree in IT, Business Administration or similar
• Expert in the above industries
• Knowledge of technologies, e.g. Microsoft Stack, Salesforce Stack , etc. to translate business requirements into cloud solutions
• 5+ years of professional experience in consulting, account management, professional services, solutions sales or equivalent tasks
• Excellent collaboration, communication, presentation and problem solving skills
• Strong affinity for digital topics and an interest in thinking outside the box

Your Benefits

• Performance-based salary package
• Voluntary benefits (e.g., internet & a gym allowance) & special leave
• Flexible working hours & possibility for home office
• Company health management
• Work with modern & innovative technologies
• Diverse training and certification options, regular employee appraisals
• Team events & company celebrations
• "Great Place to Work"-award and our employees recommend us on?kununu?as a "Top Company" and "Open Company?
• Business level fluency in German