Service Technician in Deutschland bei RAVAS EUROPE

RAVAS EUROPE

As a Service Technician you are an important part of what makes RAVAS a winning team. Giving RAVAS products a pitstop checkup enables you to keep the RAVAS engine running. Do you have the drive and ambition to join our team? Buckle up!

Achieve the ultimate level of customer satisfaction

The role

RAVAS is the European market leader in mobile weighing systems for hand pallet trucks, warehouse trucks and forklift trucks. Sales and support take place through a worldwide distribution network. Together with a sales colleague in Germany you are the first point of contact for our customers and dealers. On a daily basis, you are on the road with one of our service/calibration vehicles, carrying out repairs and being RAVAS' calling card to our customers.

As a Service Technician you will be part of our international team that is responsible for carrying out repairs, maintenance, calibration and verification for end customers and dealers in your region. Even though you are a part of the big RAVAS family, you will mostly work independently, plan your own day and be solely responsible for a high level of customer satisfaction.

Responsibilities, skills and experience

Service Technician

Within the role of Service Technician your responsibilities are, but not limited to

Providing technical support to OEMs, distributors, and end customers
Carrying out repairs, maintenance, calibration preparations and calibration of our weighing systems on site in Germany.
Registration of all your work and distribution of information in the form of reports.
Carrying out preventive maintenance of the mobile weighing systems.
Plan all actions with customers timely, using MS Office (Word and Excel)

To succeed in this role, you should have the following skills and experience

3-5 years’ experience in a technical position, preferably in the material handling or mobile weighing industry
You are familiar with mechatronics, service, and logistics
Willingness to travel through your region and you have a CE driving license (BE minimally required)
You are gifted with a focus on problem solving and very customer oriented
Fluent in German, and preferably a basic knowledge of English since all communication with headquarters is in English

What RAVAS offers

Apart from a demanding, challenging and permanent sales position, RAVAS has more to offer. The international character of the company for example. Our worldwide presence gives you the opportunity to work with the best professionals in the global market. Furthermore, RAVAS is growing and transforming. From a small family-owned company to an international innovative and dedicated specialist in the field of mobile weighing. And finally, RAVAS welcomes you in an open and professional work environment, where it all starts with an extensive onboarding procedure. With introduction interviews about the market, our solutions and services, product trainings and a buddy, we will guide you into the world of RAVAS. We can’t wait for you to join the team!