Sales Support in Berlin bei Shell Recharge Solutions

WE ARE SHELL RECHARGE SOLUTIONS

We are Europe’s largest electric charging partner. We are on a mission to enable everybody to drive as many kilometers as possible powered by clean energy. We do that by offering large-scale smart charging solutions to the masses. We contribute to a low-carbon world by making EV charging easy, accessible, and smart, with the best expertise, highest quality & service.

Function

We are looking for an Inside sales support agent to join the DACH Inside Sales team at our Berlin Office. In this role, you give support to our Inside Sales team. You will work very closely with your team to secure a fast and accurate sales process.

The Job

Your core accountability is to...

• 
  Work together with the team to secure a fast and accurate order process

Success will be when you...

• 
  handle customer requests by e-mail and phone;

• consult customers on the phone and by email;

• process orders using Salesforce;

• work in close collaboration with the team;

• support the team where needed;

• not easily distracted;

• scale up easily;

• are happy in a processing environment with energetic colleagues!

The person we’re looking for will...

• Have at least 1 year of experience

• Be a hard worker;

• Attribute to the team (socially and professionally);

• Be able to speak fluent German and English

Be skilled at …

• Working structured and accurate;

• CRM-systems like Salesforce;

Be...

• Process oriented;

• Customer oriented;

• Have a keen eye for detail

BECOME PART OF THE CHANGE

Working at Shell Recharge Solutions means working in a fun, fast-growing international company with big ambitions.

By joining us, you will:

• Contribute to a more sustainable future;

• Become an expert in e-mobility;

• Work in an open and transparent culture with colleagues from all over the world;

• Receive a competitive salary that fits your experience + bonus;

• Receive a MacBook;

• Develop your skills and expertise through several trainings. Besides this, you will receive a personal training budget and set your annual goals with your personal development plan;

• Enjoy our fun weekly get-togethers (drinks), our annual winter and summer outing, Shell Recharge Solutions running team on the Dam tot Damloop, or any other event initiated by colleagues!

• 
  Experience in a commercial role, customer oriented or Administrative role
• you have in-depth knowledge of customer service and order processing
• You are service- and solution oriented while maintaining a friendly, open-minded and helpful way of dealing with stressful situations
• You are a great team player but are also able to work independent
• You have excellent communication skills verbal and written both in German and English
• Affinity with technical products and services or EV driving is highly valued