Organizational Coordinator in Homeoffice bei WBS Gruppe

YOUR TASKS.

• 
  Answer phone calls, emails and chat messages.
• Reply to simple questions directly and escalate advanced requests to the relevant team members.
• Support team members by performing routine administrative tasks.
• Create student contracts, invoices and process client payments if needed.
• Process voucher-relevant documents if needed.
• Support students and funding agencies as the main point of coordination.
• Resolve billing issues with students and internal team members.
• Contribute to CRM maintenance, upkeep and data entry.
• Allocate tool licenses to students if needed. Submit student lists for revisions and alignment.
• Deliver info calls and occasionally admission interviews.
• Support with public Q&A sessions.

YOUR STRENGTHS.

• Excellent verbal and written communication skills in English and German.
• You have a quick perception, are customer-oriented, and stay on top of things even when they get busy.
• Willingness to learn, grow and collaborate with the team and company as a whole.
• An independent, structured, and solution-oriented approach to teamwork.
• The availability to work 40 hours per week from 8:00 am to 5:00 pm CET.
• Intermediate spreadsheet skills and experience with Google Workspace and HubSpot CRM (preferred).