Job Summary :
Due to our continued growth, we are in need of a qualified, focused individual for a vital, office-based role in our IT Support department within our Munich office.
Please note that we require your application to be submitted in English.
Responsibilities :
- Administrate user accounts for network, e-mail, and other applications;
- Provide support to end users on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
- Identify, research and resolve technical problems of IT equipment and software applications;
- Respond to IT tickets, telephone calls, e-mails, and requests for technical support; and
- Document, track, and monitor problems to ensure timely resolutions; and
- Communicate and collaborate with a regional/global IT team members.
Qualifications :
- Bachelor degree in Computer Science, Information Technology or related subject
- Experience in a help desk or IT Support role;
- Experience with Exchange Server Tools, Office 365 and other cloud-based applications a plus;
- Fluency in English.
Medpace Overview :
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace? :
When you join Medpace, you become part of a team dedicated to supporting the development of ground-breaking drugs and devices. Our employees provide hope for those living with debilitating diseases. We invite you to be a part of something that is impacting millions of people around the globe while enjoying a competitive total compensation and benefits package and internal growth opportunities.
Awards:
- Medpace historically named a Top Cincinnati Workplace by the Cincinnati Enquirer
- Recognized by Forbes as one of America's Best Mid-size Companies in 2021
- Medpace ranks amongst top CROs for site ratings across all 10 important attributes including CRA training, preparation & organization, accessibility of staff, open communication, and ensuring timely drug availability
- Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
- Ranked in the top 10 on the 2021 LinkedIn Top Companies list in Cincinnati
What to Expect Next:
A member of our recruitment team will review your qualifications and, if interested, you will be contacted for an interview.
EO/AA Employer M/F/Disability/Vets