Manager QCI in Karlsbad bei Harman International

Manager QCI (m/f/d) in Karlsbad bei Harman International

Harman International

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

What You Will Do

Cross customer external and internal interface in terms of field quality and warranty cost
Leading Team of Projectleaders QC in multiple Locations in Region Europe
Leading Team of Commercial and Warranty Experts for Europe
Monitoring and Reporting of current field quality situation (ppm, Paretos, backlog, fact sheet)
Monitoring and Reporting of current warranty cost situation vs. Warranty Budget
Monthly Department Report to Managment
Regress handling and Commercial processing, Calculation of warranty cost (accruals and input for RFQ)
Review of warranty agreements and contracts
Negotiation warranty affairs (field quality and costs) with customer
Support to Customer Quality Managers
Leading Team of Parts clearing Experts for customer BMW
Report and Monitor Harman Stakeholders to Lessons learned from Field returns into new Projects to be excuted
Case Specific leading team of problem solvers

What You Need

Bachelor or Master in Computer Sciences, Electrical Engineering or comparable
At least 5 years of Infotainment work experience (experience with Harman product line preferable)
Professional experience in related function
Professional experience in planning and management technical projects
Fluently spoken and written English, knowledge of German is advantageous Willingness to travel
Experience in leadership is a plus
Excellent communication, coordination and teamwork skills

What is nice to have

Know-how of problem solving tools & techniques like 5-Why, Y-Effect, fishbone diagram, 8D or similar will be preferred
Well-structured and results-oriented working style
Very good analytical, logical and problem solving skills

What We Offer

HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation
You will also receive top-notch employee discounts on Harman’s Consumer Audio (JBL, AKG, HARMAN Kardon) and Samsung products
Flexible work schedule with a culture encouraging work life integration and collaboration in a global friendly working atmosphere and good work-life-balance
Attractive salary package based on the Metall & Elektro Tarif Baden Wurttemberg and an Employer contribution towards a company pension plan
Professional development opportunities through HARMAN University’s business and leadership academies which also includes extensive technical trainings
Internal talent management leadership acceleration programs
“Be Brilliant” employee recognition and rewards program

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (

www.harman.com

)