Technical Writer in Karlsruhe bei Cinemo

Technical Writer (f/m/d) in Karlsruhe bei Cinemo

Cinemo

Position Description

As a Technical Writer, you will play a crucial role in enhancing the user experience for both our valued customers and Cinemo’s internal staff through comprehensive documentation. Creating new content, reviewing, editing and advisory tasks are integral part of your day-to-day. As a member of the Technical Writing Team you will work within the Digital Transformation Department, a group on the forefront of transforming Cinemo’s business and associated systems.

Responsibilities

Create, review and edit a diverse cross-section of technical, non-technical, internal, and customer-facing documentation
Interact, cooperate and co-create with technical and non-technical stakeholders
Get involved with analyzing customer-reported technical issues and transform the resulting information into meaningful documentation
Collect and provide feedback about Cinemo’s documentation and drive quality improvement efforts
Proactively participate in content-related decision-making and conceptualization

Experience & Skills

Excellent written and spoken English
Excellent attention to detail and consistency
Background or experience in the Software Engineering industry, preferably in roles that involve documentation or business analysis
Working knowledge of versions control systems, familiar with basic repository operations
Comfortable with working on content outside of WYSIWYG editors
Technical fluency and interest, able to grasp complex engineering concepts
Experience with the Atlassian software ecosystem (Confluence, Jira, Bitbucket) is a plus
High quality standards and internal expectations towards own work
Good understanding of the agile software development lifecycle
Communicative, well spoken, able to discuss complex ideas with different target audiences in a meaningful way
Comfortable with conducting technical interviews and investigations in person
Likes to work in a multicultural, diverse and inclusive environment while embracing the Cinemo values of Respect, Innovation, Reliability and Speed