Business Support Operations in Eschweiler bei West Pharmaceutical Services

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Location: Eschweiler, NRW, Germany
Reason for Open Position: Backfill
Contract Terms: Full-time, permanent
To be filled as of: immediately

Contact Person: Katharina Steffens

Your main tasks

• Administration - such as entering training records, creating items, assigning courses and maintaining curricula - and further development of the Learning Management System (LMS) at the Eschweiler plant
• Support in concept development and administration of a holistic training concept (in the LMS)
• LMS reporting and support as well as ensuring cooperation with LMS interfaces
• Support and advice for Eschweiler employees and managers in the use of the LMS
• Support with administrative and organizational tasks in the operations area
• Supporting the communications program at the plant and managing the editorial team for the company newspaper (also using digital media if necessary)
• Support of plant-related events (such as West without Borders, Food Drive, or similar)
• Organization of the Kaizen process including administration of proposals, coordination of the committee, reporting and trainings
• General support of the Lean department

Your profile

• Successfully completed commercial vocational training
• First professional experience in a comparable position
• Sound knowledge of MS-Office, a Six Sigma Yellow Belt is desirable
• Experience with a Learning Management System is advantageous
• Good written and spoken English
• Strong communication and teamwork skills as well as a structured, reliable and service-oriented work style
• Very good organizational and planning skills

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.