Customer Support Representative/ ENGLISH / Inbound in Berlin-Spandau bei Foundever

Foundever

Foundever ™ keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.

For our site in Berlin we are currently looking for ENGLISH speaking Call Center Agents.

WHY YOU WILL LOVE US – our BENEFITS:

Fulltime employees receive:

• 2080€ / month fixed salary
• up to 200€ performance bonus
• Various options for contracts – 20 to 40 hours a week
• You will take part in a professional, paid training prior to starting your work
• We offer you opportunities for advancement within the company or project
• The opportunity to improve/learn German with our in-house German teacher
• Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
• We make sure you can travel via public transport with a discount
• We have a casual dress code, so you can bring some inspiration to the team!
• According to your needs we offer coffee and fruits, and there are also many delicious lunch and snack options for you, like “Hello Fresh”
• You will get inspired by all the different cultures within the company

What you will do at SYKES:

• You will answer customer requests on the phone in English and offer support via E-mail
• You will help customers with technical questions regarding their products

Who are you? - Are you…

• an excellent ENGLISH speaker with very good German conversational skills?
• willing to work flexible hours as the job demands?
• familiar with customer service?
• having control over your computer?
• living in Berlin and having a valid work permit at time of hire?
• willing to work 5 times a week?

… then we want you!

We warmly welcome people with disabilities.

About Foundever ™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Types: Full-time, Part-time
Part-time hours: 20 - 40 per week

Salary: 2,080.00€ - 2,280.00€ per month

Work Location: In person

Expected Start Date: 05/06/2023