Stratasys is a world leader in 3D printing!
Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.
The position summary: You will be responsible for the EMEA Additive Manufacturing Center (AMC) at Stratasys, a critical role within the EMEA Center of Excellence team.
In this role: Based in Germany near Rheinmünster, you will work together with the AMC team and a fleet of Stratasys 3D printers, being the face of our innovation, leading a team of passionate experts. You will play a pivotal role in demand generation, supporting personalized demonstrations, amazing potential clients with remarkable models and delivering high-quality bespoke parts that prove the value of our solutions. Providing back-up print services, you and your team will provide peace of mind for our customers.
You will be a key enabler of our sales success and customer satisfaction along the whole product life cycle.
What you will be doing:
Ensure AMC operational excellence
Monitor and analyze AMC performance, identify improvement opportunities
Prepare, produce and deliver high quality parts, that meets their purpose, on time, while optimizing costs
Ensure the right processes and quality control are setup and followed
Efficiently manage the lending service of demo parts
Facilitate visits at AMC and showroom area
Manage Additive Manufacturing Center resources
Handle purchases of necessary tools, supplies and equipment
Ensure regulatory and health and safety compliance in close collaboration with facility manager
People
Drive AMC team engagement, present development opportunities (trainings, coaching, projects…), provide guidance
Review team individual performance, set individual goals and support them
Ensure Stratasys values in the team. Be a role model
Establish good relationship with counterparts (sales team, resellers, customer support, application engineers, development, facilities…)
Actively participate in learning / knowledge sharing with a broad technical community (application engineers, service engineers, training team)
Must have for this role:
3 to 5 years’ experience in a technical, engineering, production position or similar
2+ years’ team leadership experience
2+ years’ experience in a manufacturing environment, service bureau, or similar
High level spoken and written English
Nice to have:
Multiyear 3D printing / Additive Manufacturing experience
Experience at manufacturing shop floor employing multiple additive and conventional manufacturing technologies
Management role in the production or manufacturing environment
Our Culture:
People oriented: Coach the team, promotes and facilitates coordination and cooperation among peers
Analytic skills: Able to analyze data, identify trends, issues and improvement opportunities
Resilience: Ability to work on multiple projects, under time pressure. Openness and willingness to change in response to new situations or improvement opportunities
Results Oriented: Consistently achieving results, even under tough circumstances.
Cultivates Innovation: Creating new and better ways for the organization to be successful
Communication: Effectively transfer information and express ideas to individuals or groups in oral and written form
Project management skills: Plan projects, assess risks and op