Senior Insights Manager - Global Customer Engagement in Metzingen bei Hugo Boss

Senior Insights Manager - Global Customer Engagement (m/f/d) in Metzingen bei Hugo Boss

Hugo Boss

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, by assistance in showcasing the brand through exciting merchandise presentations therefore resulting in positive operating profits.

What you can expect:

Compare merchandise invoices to items received to ensure that shipments are correct.
Display merchandise on shelves, counters, or tables to attract customers and promote sales.
Receive, open, unpack and issue sales floor merchandise.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Take inventory or examine merchandise to identify items to be replenished.
Answer customers' questions about merchandise and advise customers on merchandise selection.
Clean display cases, shelves, and aisles.
Assist in the implementation of Health & Safety policy and operational procedures utilizing training and guidance provided to support store management within this area.

Your profile:

HS Diploma required or equivalent experience.

1-2 year of stock experience.
Effective time management skills, and a proven ability to execute multiple tasks simultaneously.
Ability to handle merchandise, place merchandise, ship and receive product.
Ability to work with retail operating systems, handle the PC and scanning equipment.
Ability to be mobile on the sales floor and stock rooms for extended period of time in a fast paced environment.
Ability to contribute to an effective and productive team/work environment

Physical Duties

Typical Working Conditions:

Chemical cleaning supplies
HVAC controlled environment

Equipment Conditions:

Ladders
Hanger hooks to reach high level
Steamer
Press/Iron
Sensor remover/ pin based sensors
High density shelving, moving
POS/Clientelligence
PC, web browser, webmail
IPAD (select doors)
Coffee/espresso machine

Equipment Conditions:

Bending/crouching to assist customers with shoes and reach low drawers
Tip toes to reach high shelves
Climb Ladders
Floor sets lift shelves/jet rails
Change mannequins
Rolling racks
Pin sensors (fine motor)
Paper folding
Swap hangers
Assist with VDC installations

Your benefits:

International and inspirational working environment
Career progression opportunities
Dynamic and inspirational work culture
Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.