Student Support Officer bei Jacobs University Bremen

Constructor University (formerly Jacobs University Bremen gGmbH) is a private, state-accredited, English-language research university in Bremen. We are offering PreDegree, Bachelor, Master or PhD programs in three schools: School of Science, School of Computer Science & Engineering, School of Business, Social & Decision Sciences and are involved in the professional development of specialists and managers and in the transfer of knowledge. Our principles are first class research and teaching, international diversity and transdisciplinary cooperation. As an international university we attract highly talented and open-minded students from all over the world. Currently, more than 1,800 students from over 110 nations live and study on our residential campus.

Student Support Officer (m-f-d)

Job ID 23-55

Your responsibilities:

• Develop and oversee off-campus social support structures to integrate them with the university’s mission as a lively social community that fosters personal development and ensures the physical comfort and well-being of its students.
• Provide mentoring for students living in both universities provided and private to provide resolutions for interpersonal conflicts between students.
• Collaborate with other university support staff as part of the Student Support Network in close collaboration with internal and external agencies.
• Act as the key ‘case-handler’ in coordinating other colleagues and professionals involved in providing support to off-campus students.
• Work together with the University´s Housing department to provide support to students in finding and securing private accommodation.
• Maintain and further develop partnerships with local external agencies and organizations to better serve the needs of our students.
• Further develop and enforce residential and student life regulations in line with university policies and procedures.
• Attend relevant training and professional development opportunities to grow this area of focus.

Your qualifications:

• Master’s degree or equivalent in social sciences and/or previous graduate with professional work experience in the social sector, education, or student affairs sector
• Experience of working with international students
• Experience and working knowledge of German social welfare and health support services and agencies.
• Committed and self-motivated educator with substantial social and community engagement experience and demonstrated leadership and supervisory abilities.
• Administrative experience in residential/student life, development, welfare or in similar contexts in a higher education institution or university setting preferred.
• Fluent English and German language skills both written and spoken.
• Competence in computer skills including full Microsoft Office Suite, and experience with, or the ability to quickly learn, student database systems such as CampusNet and Mercury.

We offer:

• The result counts: trust working hours for work-life balance
• Possibility to work remotely
• Individual on-boarding, career- and development planning
• Company fitness program offers with EGYM Well Pass (former Qualitrain)
• Green campus with recreation areas, take the tour: https://www.jacobs-university.de/campustour/
• Constructor University has extensive programs on sustainability, environmental sustainability, equal opportunities and high ethical values