Account Manager, STR- Munich OR London
Job Description
ACCOUNT MANAGER, STR- Munich OR London
OVERVIEW
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.
Learn more about STR
ROLE DESCRIPTION
- Nurture client relationships and build strong rapport with stakeholders and decision makers alike
- Qualify new leads and bring leads through the pre-defined sales cycle to close on new business
- Be an expert in your assigned territory and account base, providing valuable insights at all touch points
- Demonstrate knowledge and expertise in STR products and methodology and share this knowledge with customers, identifying their needs and presenting solutions
- Own the full sales cycle including but not limited to prospecting, lead qualification and nurturing, closing the sale, onboarding, training, and subscription renewal
- Remain client-focused and empathetic through all interactions with a focus on data and revenue retention and growth
- Demonstrate your skills as a team player at all times, collaborating with your internal peers and stakeholders, allowing for creativity to source the best solutions for your customers and territory
- Creativity, agility, resilience, and determination are just some of the characteristics you will require to be successful at STR
RESPONSIBILITIES
- Responsibility to retain and grow sample participation in your assigned territory through client acquisition and retention, fulfilment of client data provision and improved data delivery through automation
- Responsibility to retain and grow revenues in your assigned territory by nurturing client relationships, identifying new stakeholders and interested parties to promote new opportunities for product sales (ad-hoc or subscription)
- Identify opportunities for further data and revenue growth through new client acquisition, expanding STR’s client base to interested parties such as owners and management companies, local associations, and vendors
- Drive brand awareness through collaborative marketing activity, industry events, newsletters and webinars
- Follow a pre-defined sales process for the purpose of sales efficiency and to maximize results
- Prospect new customers for new or complementary data points and new revenue
- Generate new leads through proactive research of Census leads, networking, and attendance of industry event
- Refine existing and generate new business through existing client base – with a particular focus on leads generated by market-specific webinars and activity
- Expose your prospects needs and present solutions
- Close opportunities efficiently and ensure seamless onboarding
- Offer training to all stakeholders before, during and after the sale is complete
- Through continued client engagement, maintain and grow STR’s client base
- Collaborate on market-level initiatives for new product launches
- Collaborate on market-level initiatives for operational transitions
- Collaborate on company-wide initiatives in line with business needs e.