Professional IT Processes in Kassel bei RHEINMETALL AG
Professional IT Processes (m/f/d) in Kassel bei RHEINMETALL AG
WHAT WE ARE LOOKING FOR - Support the Service Catalogue Manager in day-to-day operations to ensure the ITIL Process Service Catalog Management
- Recording of requirements for IT services with Demand Management
- Elaboration and coordination of IT Services with Service Owners
- Creation and maintenance of the global IT service catalog
- Developing and optimizing service descriptions and service attributes in collaboration with the service owners
- Preparation of service areas/dashboards and decision documents
- Monitoring and optimizing the efficiency and effectiveness of the IT Service Catalog process
WHAT QUALIFICATIONS YOU SHOULD HAVE - IT process know-how generally according to ITIL standard, as well as implementation of IT processes,
- Experience in IT infrastructure and new implementation of IT projects
- First experiences in using the process tool ServiceNow
- Good communication and presentation skills in English and German language
- Affinity for IT topics
WHAT WE OFFER YOU At our locations we offer you:
- Mobile working
- Flexible working time models
- Fitness and health offers
- Corporate benefits platform
CONTACT INFORMATION Contact Person: Brenda Coster
For questions regarding your application, please use the contact form.
WHO WE ARE Click here to get more information about Rheinmetall IT Solutions GmbH.
Your strengths and experience count at Rheinmetall. We also attach great importance to diversity and equal opportunities. Severely disabled applicants will be given special consideration if they are equally qualified. We look forward to receiving your application.