Head of eCommerce Platform in München bei Siemens AG

Head (f/m/d) of eCommerce Platform in München bei Siemens AG

Siemens AG

Our Mission:

Enable new business models and ensuring a best-in-class individual customer experience along the E2Ecustomer journey with state-of-the-art eCommerce platforms aligned with the Business eCommerce/go-to-market strategy, the IT Digital Sales strategy, enterprise architecture and technology trends.

Responsibilities and Role:

As Head (f/m/d) of eCommerce Platform,

You will act as the competence center for B2B eCommerce platforms group wide
Together with the business, your team and other contributing Siemens parties you develop IT solutions for digital interactions and transactions on Siemens Digital Sales Channels with Customers, partners and developers
The eCommerce platforms you are responsible for support different type of products like SW, HW, Services, APIs and different type of contracts, e.g. subscription, license, dynamic or fixed price
You are designing and building the Siemens Marketplace, contributing on delivering the underlying architecture and core components. This includes selling capabilities for customers, partners and developers and adjacent functionalities like partner management solutions, digital customer service contact for omni-channel communication and case management
At the same time, you are responsible for designing and implementing a common eCommerce backend and other common components which support several Siemens frontends including the Siemens Marketplace and other frontends, with the aim to simplify the current IT landscape
You guide and steer the e2e connectivity and development between frontend and backend components of the Siemens Marketplace and other sales channels to enable a seamless customer experience across all Siemens Digital sales Channels
You will be responsible for leading and growing a team of senior architects, business analysts and service managers that interface with business product portfolio responsible
You and your team will be working closely with the product business units/ verticals, the Business IT, the Technology UX and Communication departments to ensure the underlying IT strategy for eCommerce and the Siemens Marketplace support the Go to Market strategy of the Businesses
You will be responsible for the related architecture, service and project portfolio and the associated budget
You will ensure stable and secure operations of the services in charge

Your Background:

The basis for your success is a master´s or PhD in IT or business administration with focus on IT or a similar degree
In depth knowledge of processes and best practices in sales & marketing, business and contract models (e.g. subscription), multisided platforms (marketplaces) in industrial B2B business
You convince with strong management experience (5-8 years) and leadership skills for technical and functional teams in an international environment
You can converse on eye level with C-Suite, Executive Business Leaders from Sales & Marketing
You have solid experience with sales, customer service, eCommerce/ integration/ UX/UI technologies and cloud platforms. This includes off the shelf products like SalesForce, SAP BRIM, MSDynamics and other commercial cloud technologies, Frontend technologies like Adobe is a plus
You have In-depth knowledge of lead-to-cash processes, user experience and customer journeys
Besides that, you have solid commercial, numerical and analytical skills
Personally, you have strong interpersonal and communication skills and are able to build good working relationships with internal and external counterparts
Furthermore, you have strong team player skills and ability to work collaboratively and cross-functionally with diverse individuals at all levels of an organization
As a proactive team worker, you have excellent communication, influencing and negotiating skills
Fluent Business (contract and negotiation) English is required. German is a plus

What we offer.

2 to 3 days of mobile working per week as a global standard
Attractive remuneration package
Development opportunities for both personal and professional growth
30 leave days and a variety of flexible working models that allow time off for yourself and your family
Share matching programs to become a shareholder of Siemens AG
Find more benefits

Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.

Make your mark in our exciting world at Siemens.

As an equal-opportunity employer we are happy to consider .

- if you would