Field Trainer in Deutschland bei Landa

Landa

Germany

Customer Support Senior Full-time

DESCRIPTION

Landa Digital Printing seeks a Field Trainer to provide training for our customers in Europe. In this role, you will ensure customers understand how to operate the presses effectively, resulting in a positive experience.

RESPONSIBILITIES

Transfer of technical knowledge to press operators to resolve on-site technical issues
Escalate complex issues to Landa’s teams to ensure optimal and effective treatment of customer issues.
Harness technical knowledge of the presses' technical aspects to maximize production and productivity.

REQUIREMENTS

Experience in product training support in the graphic arts/print/capital equipment industry
Ability to communicate effectively with customers and resolve issues; demonstrated ability to provide customer training support in person
End-to-end, highly-skilled technical capabilities and strong troubleshooting skills
Willingness to travel to customers' sites in Europe
Valid driving license