AVP Business Strategy & Operations in Bayern bei Tracxn Technologies

Tracxn Technologies

Job Information

Department Name

3.Leadership

Industry

IT Services

City

Bangalore

State/Province

Karnataka

Country

India

Zip/Postal Code

560102

Job Description

We are looking for a motivated and self-driven individual to join our Leadership in the Business Strategy & Operations Team. You would be handling multiple departments and leading a large team over a period of time and take direct reporting of next-level leadership, who manage different departments.

You will define and pick projects and get respective departments on board. You will be responsible for leading these projects and owning their outcomes from start to finish. Your responsibilities will include Design, Execution, Training, Performance Tracking, Making Improvements among other things.

For ex: You may be required to kickstart sales outbound process. Or work with Marketing to get leads from Quora. Or help Recruitment team design and run interview scheduling process.

Key Responsibilities:

1. Design and lead operations of multiple departments

Take end-to-end ownership of one or more departments

Define goals for your departments. This will require a thorough understanding of customer needs, both existing and potential

Define, implement and own the required org structure

Enable your team to ensure quality delivery in all these departments

2. Design blueprint

Divide the solution proposed into multiple projects. Prioritise projects on the basis of impact and effort required.

Break down the projects further into actionable steps.

Stitch the different steps together to form one comprehensive blueprint for the project

Seek input from peers to iterate. Present the blueprint to the senior management to get them on-board

3. Implement

Define approach for all the actionable steps

Build required processes with focus on accuracy, efficiency and scalability. Try to automate as much as possible

Define and set up KPIs to monitor the health of the project

Prepare implementation guidelines. Identify resources to work with

Ensure training of personnel involved and identify specific/periodic training programs if need be.

Solve queries raised by the team. If similar queries are raised frequently incorporate in the implementation guidelines and train the team.

4. Monitor the growth and health of your Departments

Define and set up KPIs to monitor the health of the departments

Set up a monitoring protocol and design MIS reports

Escalate in case of any non-compliance to set guidelines, quality issues etc.

Identify New Projects from Department MIS and reviews. Modify blueprint and processes related to it which may lead to better outcome

5. Take multi-tier reporting of people at leadership roles

Conduct 1-on-1s with Heads of your Departments on a daily basis

Provide mentorship and constructive feedback. Incorporate Tracxn's culture of continuous improvement

Identify training needs of each person to reach their peak potential. Employ different training and mentoring methods for different team members, as needed

Determine hiring budgets and plans for current and future personnel requirements

Define - Who To Hire- for different positions including work profile & experience, education and salary benchmarks

Responsible for performance management within the team including appraisals, monthly ratings, discipline, etc

Requirements

Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
6-11 years of work experience
Strong team player. Keen interest in mentoring and grooming team members
High intent of getting things done.
Strive for excellence. Strong commitment to improve things every day.
Ability to take decisions based on sound logical arguments. Seek continuous feedback to deliver most optimal solutions
Exceptional problem solving skills. First principles person.