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Job Description:
As a Senior Sales Development Representative, you will play a crucial role in driving our sales efforts by identifying and qualifying potential leads, initiating conversations, creating opportunities, and paving the way for successful sales conversions. Your focus will be on nurturing relationships and connecting with prospects, ultimately contributing to our revenue growth in the German market.
Job Title: Senior Sales Development Germany
Department & Team: Sales Development DACH
Location: Germany Virtual
Summary:
Join our dynamic team as a Senior SDR and play a pivotal role in expanding our market presence and driving revenue growth. As a Senior SDR, you'll lead the charge in identifying and nurturing leads, collaborating with our sales team, and making a lasting impact on our success. Take your career to the next level with opportunities for leadership and a supportive environment that values your growth.
Key Responsibilities:
- Transform Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers; not selling them
- Work closely with the Account Executives to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by having the ability to articulate value and uncover needs at each level of an organization.
- Nurture leads until they are ready to progress in the sales cycle – provide information, discuss the product and convey value.
- Schedule product demonstrations, intro meetings w/potential buyers between account executives and potential customers
- Positions Genesys as a global provider of software and services for communications, collaboration and customer engagement.
- Responsible for achieving aggressive quarterly targets and following up leads in a timely manner.
- Maintaining and expanding your database of prospects
Minimum Requirements:
- Update SFDC to reflect current lead status.
- Take live chats and phone calls & follow-up via phone & email on leads from web, events, email campaigns, and other lead sources.; always ask for referrals.
- Creates opportunities in CRM system & assign to appropriate sales team based on BANT /SPIN criteria.
- Assigns and use Lead Nurturing processes on ICP accounts not yet ready to buy.
- Searches internal & external subscription databases, LinkedIn, etc. for additional key contacts within existing companies.
- Collaborate with our sales team to ensure seamless lead handoff and follow-up.
Desired Qualifications & Skills:
- Outbound prospecting/inside sales experience preferably within IT / Cloud solutions
- Over 4 years of experience in this field.
- Experience working with Salesforce.com or other CRM platforms
- Excellent communication, interpersonal, organizational and telephone skills
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Ability to analyze business opportunities and read situations well
- Ability to gather and use data to inform decision making and persuade others
- Ability to develop compelling strategies that deliver results with a strong attention to detail
- Experience and deep understanding of front line sales development
- A good technical aptitude and genuinely interested in technology.
- Ability to swiftly learn product solutions as well as general industry knowledge
- Languages: Native German speaker with fluency in both French and English
- Resourceful & ability to adapt quickly to changing environment
Work Context:
- Works from desk with 80% of the assigned work hours predominately over the phone.
- Work the assigned territory which will be aligned to time zones and work schedules framed according to the territory assigned.
About Genesys
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pione