Partnerships Account Manager (Fully Remote) in Thüringen bei Virtual Internships

Virtual Internships

About Virtual Internships

We're on a mission to create a world where internships are guaranteed for all. We ensure learners have access to remote internship opportunities at innovative companies worldwide, regardless of their background, major, location, or career field choice. Our clients include universities, governments, foundations, and online education institutions.

$14.3million Series A fundraise announced in September 2022, with investors including Hambro Perks, Sequoia India & Surge, Arsenal Growth, Kaplan, and Ascend Vietnam Ventures
Ranked 20th out of 13,000 organizations to “Escape To in 2023”Featured as a Top 100 EdTech Startup by HolonIQ in 2021, 2022, and 2023
Rated as a Top 50 Rising Startup by Tech in Asia in 2022
Remote-first with 100+ employees across 20+ countries globally
B2B EdTech product, trusted by 100+ universities, 10,000+ interns, and 14,000+ companies

One of the core values at VI is transparency. Therefore feel free to “try before you apply” by visiting our VI-P Guide (https://www.notion.so/Virtual-Internships-VI-P-GUIDE-0aaa39e9a3304d4cbc19fad96bd0c72d), which includes our values, how we operate, how we build our packages, and a few other snippets of who we are!

Your Role

As a Partnerships Account Manager you will provide world-class support to a growing portfolio of university partners, ensuring smooth onboarding & seamless program implementation, encouraging program adoption and success, and you wil be responsible for delivering recurring & increasing revenues through partnership renewals and expansion.

As the primary contact for your partnerships, your role will cover the full spectrum of account management and customer success.

You will be a detail-orientated “end-to-end” operator that can do both strategy AND execution (more on that later!).

We are currently looking for one Partnerships Account Manager for the Americas and one for APAC - if you are based in either location, we'd love to hear from you!

What You'll Be Doing

1. Account Management (70%):

Partnership Support

Manage a portfolio of university programs with a focus on client success
Collaborate with partners to plan the program logistics, ensuring our systems are up-to-date to allow delivery teams to meet client expectations
Liaise with internal stakeholders at each stage of program delivery - strong communication skills are essential.

Student Support and Recruitment

Work with our partners to create marketing collateral to share with students and faculty to promote programs.
Deliver virtual informational sessions to faculty and students
Work with university partners to foster relationships with participants and alumni of the program, growing the number of global ambassadors at partner universities

Marketing and Communications

Work with digital teams and marketing colleagues to create co-branded marketing materials for custom programs
Support thought-leadership and development delivering webinars and sessions about Virtual Internships

Program Reporting

Work within our CRM, our new tech platform, and with the Company Experience team to deliver high-quality reports to all partners on a set or ad hoc basis
Conduct thorough evaluations of each program following their close
Create post-program reports with the aim of renewing and growing our partnerships with clients

2. Business development duties (20%):

Contract Renewals and Expansion (Growth)

Ensure sustainable growth within your client base, expanding programs to new faculty or departments. KPIs are structured around expansions and growth.
Work to build a working relationship with your university contacts to build a stronger and more targeted recruitment pipeline to drive interest in our programs
Ensure positive program support to build contract renewals which will require contract negotiations and renewal of program fees and inclusions

Conference Attendance and Planning

Attend in-person and virtual conferences as well as supporting the submission of session proposals with partners
Assist entire Partnerships teams in preparing for conferences

3. General Tasks (10%):

Market research - ensuring we are always in the know about the market, market trends and sector insights
Data management in our CRM systems
Support of Partnerships team on global projects