Collection Specialist with Turkish in Hamburg bei Archer Daniels Midland Company

Hamburg

Germany

Finance, Accounting, Audit

ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow.

Your Challenge

An opportunity has arisen for a Collection Specialist in Hamburg, Germany. The main purpose of this role is to support one or more ADM locations with around all issues concerning receivables and payments. In your role, you report to the team lead collection.

Your Responsibilities

• Contact overdue customers by email or phone
• Process and review account adjustments
• Resolve client discrepancies and short payments
• Support customers in cases of missing or incorrect invoices, quality claim, etc.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process
• Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis
• Establish and maintain effective and cooperative working relationships with traders and sales
• Documenting the steps taken in the collection system GetPaid
• Preparing the weekly report for the assigned unit
• Support projects relevant to collections

Your Profile

• Good problem-solving and decision-making skills
• Good communication and team working skills
• Ability to prioritize and manage multiple responsibilities
• Assertive, target-driven and autonomous work approach
• Commitment to excellent customer service
• Basic accounting knowledge esp. of billing and collections procedures will be an advantage
• Relevant working experience in international agricultural business or in a collection agency is desirable
• Banking, commercial or administrative apprenticeship or comparable
• Proficiency in Turkish (native speaker)
• Excellent language skills in English, other languages are considered as a plus

Our Offer

• Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment with flexible work time models
• Room for innovative thinking and growth with the possibility to manage your own career path.
• A company culture which promotes continuous learning and diversity
• Excellent career opportunities in a world leading nutrition company and an attractive remuneration including a variety of social benefits like subsidized health & fitness offers.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

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