Visa Assistant in Frankfurt am Main bei Amerikanische Botschaft Berlin

Amerikanische Botschaft Berlin

Hiring Path:

Open to the public

Who May Apply/Clarification From the Agency:

For USEFM - FP is 06. Actual FP salary determined by Washington D.C.

All Interested Applicants / All Sources

Security Clearance Required:

Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Indefinite subject to successful completion of a 6-month probationary period.

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:

Relocation Expenses Reimbursed:

Travel Required:

Not Required

Duties

The incumbent serves as an experienced processor of nonimmigrant visa applications at a post with a heavy demand for NIV (non-immigrant Visa) services and performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the Visa Unit’s standard operating procedures and established visa processing guidelines. The incumbent serves as the NIV Unit Specialist for the highly complex Treaty Trader/Treaty Investor (E-1/E-2) visas. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work. Customer service focus is essential in a Visa Unit that addresses a diverse range of applicants in person and via correspondence daily. The position requires a high-level attention to detail to ensure case meet documentary requirements, as well as to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

Qualifications and Evaluations

Requirements:

EXPERIENCE:

A minimum of three (3) years of general office experience in which the application of regulatory materials and contact with the public is required.

Education Requirements:

Completion of secondary school (Highschool or Mittlere Reife or equivalent) is required.

Evaluations:

LANGUAGE:

English: Fluent speaking/reading/writing (may include the ability to translate) is required.
German: Fluent speaking/reading/writing (may include the ability to translate) is required.

This may be tested.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits URL:

Review our Benefits

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Germany may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the prese