Financial Customer Service Agent - Spanish Market in Berlin bei Riverty Administration Services GmbH

Everything we do, starts with you.

Together with you, we build the most human-centric fintech. We have the ambition to create the next. And - with Bertelsmann - a strong foundation to start from. Let’s make it new – for society and for yourself.

We are looking for a

Financial Customer Service Agent - Spanish Market (m/f/d)

(limited, full-time or part-time) at our location in Berlin with 80% Home Office

You will be responsible for:

• You provide excellent advice and support to our customers on all product-related issues
• You answer customer enquiries via the communication channels telephone and e-mail
• You identify and report any potential for product improvement to your team leader
• You work together with other team members with different cultures and mentalities

What we are looking for:

• You possess excellent communication skills, both spoken and written
• You speak Spanish fluently
• You have work experience in professional customer service or in the e-commerce sector and provide a strong service and solution-oriented mindset
• You have empathy and the ability to listen actively

Here we have a few arguments for you! This is why you should join our great workforce!

• At Riverty, we offer you modern workplace models with 80% Home Office. For more flexibility and freedom.
• At Riverty, we are as diverse as society itself. We have great people from more than 25 different countries around the world - creating the most human-centric fintech together. With us, you can be who you are.
• Culture? Easy: Open and at eye level, trust instead of dislike, cooperation instead of lone warriors. You will work in cross-functional, agile, dynamic teams with a start-up spirit. At the same time, you will benefit from all the opportunities within the Bertelsmann Group.
• Take time for yourself and your health. With sports and leisure activities we support your wellbeing.
• We want to grow together. With trainings from the Riverty Academy and individual training opportunities we support your development.
• Because we appreciate what you do. For us. For our customers. Check our many employee discounts. To sweeten your everyday life.

About Riverty: Who we are

A world where business meets the needs of humanity. Where financial technology makes a difference. Where everyone is in control of their own financial story. At Riverty, we’re building it, together. A team of more than 5,000 experts in 13 countries, we’re finding smarter, simpler, seamlessly connected ways to manage money. From flexible payments to smarter accounting and debt collection, our holistic solutions empower everyone to live their best financial lives. It’s time to enter a new era of economic freedom.

We keep what we promise:

More information on riverty.com/careers. Are you already convinced? Then we look forward to receiving your online application – with just a few clicks.
We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.

Company: Riverty Administration Services GmbH

Country: Deutschland

State/Region: Berlin

City: Berlin

Postal Code: 13629

Job ID: 258404