Global Business Implementation Coordinator in Bremen bei Röhlig Logistics

Location: Bremen Headoffice or other Röhlig office within same time zone
Subsidiary Röhlig Logistics GmbH & Co. KG
Country: Deutschland
Start: asap

Responsibilities

As part of our Global Sales team and reporting to the Global Sales Director, this role ensures the smooth transition of global accounts from the department of Global Tender Management to Global Key Account Management and later to the local entities. The spectrum of the daily business includes but is not limited to the following:

• Define implementation scopes, detailed working packages and account implementation plans
• Manage multiple implementations for all customers until successful handover to the local operational teams
• Develop and align customer operational processes for global key account targets
• Set up customer on Röhlig’s IT landscape
• Take ownership of the customer onboarding process and translate customer reporting requirements to the local operative system
• Provide support and train operations and after account Go-Live

Requirements

• Apprenticeship in forwarding, transportation or shipping, or university degree
• Minimum of 4 years relevant working experience in customer management within the freight forwarding industry
• Very good English language skills with English as the primary working language, German and/or Spanish language skills are an added advantage
• Excellent customer relationship management skills and problem-solving capabilities
• High attention to detail including follow through, complemented by ability to organize and prioritize while under pressure
• Project management competencies
• Readiness to travel occasionally

What you can expect

Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.

Our benefits

• We offer an attractive and performance-related remuneration package.
• We are a family business – benefit from our family values
• Intercultural work environment – we have more than 2,300 employees from 70 nations and more than 30 countries
• Diversity – we value diversity, as it makes our company what it is
• Flat hierarchies and short decision paths
• Global mobile working policy
• Global and local management programs and individualized training and coaching

We look forward to meeting you!

Your contact

Kristina Niemeyer
Human Resource Manager

kristina.niemeyer@rohlig.com

Röhlig Logistics GmbH & Co. KG
Am Weser - Terminal 8
28217 Bremen

Apply now