Maintenance Engineer in Freiberg am Neckar bei Oceaneering

At Oceaneering, we solve the unsolvable. We are a global engineering company that has its roots in deep sea operations for oil & gas industries. Today we operate a diverse portfolio of business units and associated activities. Not only do we operate fleets of ROVs for deep sea operations. We run the NASA neutral buoyancy laboratory and we develop the next generation of spacesuits. We design some of the most popular entertainment rides for the likes of Universal and Disney. And here at Oceaneering Mobile Robotics (OMR), we specialize in creating cutting-edge, autonomous mobile robot (AMR) technology-based, turnkey logistic solutions. Our AMRs are employed in the production facilities of premium manufacturers and hospitals. With a focus on safety, reliability, and performance, OMR continues to push the boundaries of what is possible with robotics.

§ Adequately responding to service tickets/issues in coordination with Service Support & Service Coordinator.

§ Actively working on the service tickets based on the priority. Resolve queries associated with AGV/AMR & equipment and timely troubleshooting using available documentation & resources.

§ Support any administrative tasks for the service department.

§ Handling the Service Support phone line in business hours.

§ Coordination & preparation of repairs which will be executed on within production.

§ Assist production for repairs, if required.

§ Managing parts software configuring for outgoing parts within Production.

§ Assisting in effective tool management for service team in coordination with Production manager.

§ Go to customer sites for corrective maintenance/repairs, if required.

§ Assist with any other duties as and when required.

§ Continuously optimize the service processes by evaluating and making recommendations for improvements as well as the development of these improvements.

§ Look for process improvements within the adjacent departments and advice the teams on these.

§ Undertake continuous improvement and special projects as instructed by management.

§ Other duties as assigned.

§ MBO/level 4 (Junior College) or Bachelor Engineering (HBO) in Mechanical, Electrical or Electronic with background in the previous.

§ A minimum of 5-7 years of all-round experience in service or maintenance engineering or similar, preferably in maintaining mechatronic systems within production environments.

§ A minimum of 5 years of all-round experience in a service/commissioning environment.

§ A minimum of 3 years of experience developing or executing Verification & Validation plans.

§ Fluent in English & Dutch with excellent communication skills. Knowledge of German language would have advantage.

§ Service oriented with a very strong ethos towards customer satisfaction.

§ Work predominantly from the office and availability to travel to customer/suppliers project sites, if needed (travel will be required mainly within EU).

§ Possession of an EU driver’s license.

§ Able to work independently.

§ Proven ability to quickly learn and understand complex topics.

§ Flexible attitude, prepared to execute tasks other than defined in this job description.

§ Thorough knowledge of MS office.

DESIRED/COMPETENCIES

§ Customer focused

§ Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

§ Experience in managing documentation on MS SharePoint.

§ Knowledge & support experi