Assistant Administration in Bad Homburg vor der Höhe bei LI COR

Primary Work Location

Bad Homburg - Temporary 1 year contract

Overview

Answer incoming phone calls and emails, assign serial numbers to individual contact. Communicate independently with direct customers and distributors. Compile, update and file internal documentation, as well as check stock levels for the sales/support colleagues.

Professional Qualifications

Education

• Associate degree as "kaufmännische Ausbildung"

General

• Good communication skills in German and English (verbal/written).
• Self-starter, motivated, ability to manage multiple tasks and solve problems.
• Work accurately with excellent organizational skills.
• Have a hands on attitude.
• High ethics, integrity, honesty, patience.
• Dependable with good attendance.

Position Responsibilities

Specific

• Answer incoming phone calls and emails.
• Generate quotes out of SalesForce.
• Maintain the SalesForce customer database, entering and updating contacts.
• Preparation and organization of demonstrations and training courses.
• Be responsible for our marketing materials.
• Assist in the communication with direct customers and distribution partners.
• Organize & prepare meetings & phone/video conferences including the compiling of protocols and notes.
• Assist in the co-ordination of effective travel and appointment making of customer visits.
• Be responsible for the compiling, filing & updating of internal documentation such as SOP's and workflows.
• Be responsible for the RMA process
• Check Fulfillments for order entry

General

• Other job related duties as required.
• Be a vacation and sickness stand-in for the GmbH administration team when needed.