Service Analytics & Quality Analyst in München bei TSCNET Services

Service Analytics & Quality Analyst (m/f/d) in München bei TSCNET Services

TSCNET Services

Arbeitszeit
Vollzeit (38 Stunden)

Ort
München

Abteilung
Service Quality & Agreements

Who are we
We are a truly international team and proud to play a central role in securing the electricity supply for Europe. As one of the leading Regional Coordination Centre (RCCs), we and our partners, provide integrated services to 16 electricity transmission system operators (TSOs) and their control centers in 12 European countries. Our network security assessment and capacity calculation procedures, play an incremental role in securing the operational security of the European power system every hour of the day, around the clock.

Working with us
We are a smart and highly skilled bunch of people from more than 35 countries: In our team, we don't just pay lip service to diversity – we live it every day. What unites us, is the real motivation to develop and contribute to new ways and new standards for a secure energy supply in Europe. We actively work with our culture and use our company behaviours as compass for our performance.

ZURÜCK ZU ALLEN STELLEN

APPLY NOW

These tasks and challenges await you

Perform data quality analysis and collaborate with team members to improve service quality
Continuously improve TSCNET’s service portfolio on the basis of more accurate forecast data and enhanced visualisation
Closely collaborate with internal and external stakeholders
Specify, implement and use BI and Data visualisation tools to improve services for TSO partners
Analyse the quality of the CGMES power grid models using load flow tools and scripts
Provide technical support and consultancy to our customers for the implementation
of improvements in their grid models (for both UCT and CGMES)
Coordinates and continuously improves the stakeholder reporting based on customer requests
Assesses the quality of services by performing regular reporting activities towards internal and external stakeholders
Support the integration of new services and tools in the daily operational business

You have the following experience and skills

Bachelor or Master’s degree in Electrical Engineering or in a relevant field
3+ years of experience in the Energy business or Regional Security Coordination
Strong knowledge of grid fundamentals and operation, power system grid modelling, data formats and load-flow analysis
Good knowledge of electricity market principles including capacity calculation methodologies
Familiarity with CGMES/CIM Data Model and the IEC-61970 standard is an advantage
Dedication to quality and customer satisfaction
Open-minded and willing to drive change
Good analytical and problem-solving skills
Excellent verbal and written communication skills in English

Not just jobs

We don’t just offer a great job – also great benefits

A competitive salary package with performance-based pay and attractive compensation for contributions to the retirement scheme
Financial and practical relocation assistance for employees from abroad to help them get started in Germany
Individual development and training plans with dedicated budget
We prioritize health: A positive working environment, 24/7 hotline for enhanced mental health, bike leasing, coffee & tea and fresh fruit
Plenty of staff events throughout the year