Virtual Tesla Advisor in Berlin

Tesla

Responsibilities

To offer excellent customer service throughout the entire customer journey through all digital distribution channels
Ensure close and tailored communication with customers at all touch points.
To inform and educate professional on the phone, Video Calls via E-Mail or the Tesla Chat about Tesla at every opportunity.
Manage any incoming requests through our Tesla Chat, communicating with the customer in the correct Tesla tone of voice.
Ensure excellent customer service and individual solutions for our customer
Help create, maintain and develop sales pipelines.
Maintain sales administrative duties and ensuring systems are up to date, as well as effectively managing all outbound activities and reporting.
Carry out Virtual Consultations through Video Calls and be able to support the customer journey virtually
Manage any additional duties to support wider business requirements.