Relationship Manager Digital, Technology and Communications in Frankfurt am Main bei Citi

The key outline of this Frankfurt-based role is to help nurture the growth of relationships with clients in the Digital, Technology and Communications space that are headquartered in Germany and Austria. An ongoing commitment in Identifying new revenue streams and flows, support and own RFPs and deepen wallet penetration for revenue realization. Through those activities, you’ll achieve an annual growth rate in revenue for the business whilst overseeing your clients’ sales performance.

Main Responsibilities

• Acquire new, multi-product, Digital, Technology and Communications customers for the Bank. Also client level planning, budget and revenue responsibilities;
• Managing relationships and providing service for Citi Commercial Bank (CCB) Digital, Technology and Communications customers in Germany;
• Proper account planning is expected, the RM has to determine and plan the future relationship, business opportunities, products to sell, etc.;
• Work closely with Western European Digital, Technology and Communications teams, EMEA implementation team, CCB Cash Sales Transactors, Markets experts and junior staff on a daily basis;
• Monitoring and supporting the products’ implementation process;
• Managing customers and transactions in the CRM/Salesforce platform;
• Close cooperation with Banking, Capital Markets and Advisory teams to address opportunities within the Digital, Technology and Communications space;
• Frequent interaction with other CCB structures across the globe;
• Verifying adherence to global Know Your Customer (KYC) standards during the onboarding and periodic review processes;
• Maintaining overall control and accountability for the managed cross-border transactions referrals;
• Participate in the German and Austrian ecosystem that supports Digital, Technology and Communications companies, market events and drive thought leadership / partnership;
• Participate in structuring new product solutions specific to Digital, Technology and Communications clients and the industry segment.

Experience/Knowledge/Skills/Languages:

• Bachelor's or Master's degree;
• 5-8 years of relevant experience;
• Excellent knowledge of the digital/technology market, customers, ecosystem, competition, local regulations;
• Good knowledge of corporate finance, FX, cash management and trade products are needed;
• Thorough understanding of banking products for digital/technology customers;
• Experience in Commercial or Corporate Relationship Banking with international customers;
• Ability to assess credit risk of digital/technology companies;
• Experience of the implementation / onboarding process;
• Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required;
• Exploring issues and generating solutions. Analysis and use of a diverse range of environmental and business information to identify business priorities and making decisions to deliver business benefits;
• Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external sources;
• English – Fluent;
• German – Fluent;

What’s in it for you:

• We foster a culture of meritocracy and diversity, we value and demand respect for others and opportunities to develop are widely available to all;
• We promote training programmers which support product and credit knowledge expansion and coaching/mentoring with Seniors;
• We ensure regularity of 1:1 dialogue to monitor and support both management of the client portfolio and to identify personal and professional growth opportunities via an Individual Development Plan

#LI-GK1

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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