Working Student – Customer Service in Düsseldorf bei METRO Markets GmbH

Working Student – Customer Service (m/f/d) in Düsseldorf bei METRO Markets GmbH

METRO Markets GmbH

Online marketplaces have never been this awesome.

As an e-commerce Marketplace, Metro Markets works with hundreds of Vendors(suppliers) within Germany, Europe and beyond, managing thousands of products to deliver on our customer’s needs while providing great service

As a Working Student within Customer Service department, you’ll be working within a dynamic, supportive and international team where you will be reporting directly to the Head of Customer Service. Your main task will be to address, reply and manage customers complains and request within the B2B and B2C sector on a well know and established global marketplace platform.

Come and join our team of passionate technology enthusiasts and e-commerce specialists in our brand-new tech company in Düsseldorf! This is also a great development opportunity for an enthusiastic, driven and proactive student.

You've got

Ideally some experience in Customer Service within the FMCG sector
Excellent communication skills, good numerical understanding and MS Office know-how
Proven conflict management and problem-solving skills
Good analytical/reporting skills and experience managing Excel.
A proactive approach, team spirit and willingness to learn
You are enrolled in a German university for a full-time degree
Fluent/Native English (essential)
Fluent in Spanish, Dutch or German will be advantageous.

We've got

An international team of experts in a modern office close to the Rhine river
Supportive and engaging people who are passionate about developing others and providing an environment to learn and grow
An important task in a highly motivated team with an agile way of working
The opportunity to actively shape our internal and external product solutions together with our product teams.

Please apply with the English version of your CV and cover letter.

To learn more about our product, please visit: https://www.metro.de/marktplatz/

¿What is it like to work for METRO Markets? https://www.youtube.com/watch?v=tj-HLHetOug

Metro Markets, Instagram: https://www.instagram.com/metromarketsgmbh/?hl=es

About us

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.