Intern Global Retail Customer Experience in Metzingen bei HUGO BOSS AG

Intern Global Retail Customer Experience (M/F/D) in Metzingen bei HUGO BOSS AG

HUGO BOSS AG

LAND :

DEUTSCHLAND

BUNDESLAND : BADEN-WÜRTTEMBERG

STADT : METZINGEN

BERUFSFELDER : HANDEL

VERTRAGSFORM : PRAKTIKUM/TRAINEESHIP

ARBEITSZEIT : VOLLZEIT

Vorstellung des Unternehmens HUGO BOSS AG

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity - because only when we break new ground together can we create something unique. Become part of our team of more than 17.000 employees worldwide and shape your future at HUGO BOSS!

Within Global Retail Services, the Customer Experience team is responsible for developing strategies, concepts and tools that enable our offline and online sales channels along the customer journey to deliver a premium customer experience.

We are looking for a motivated and proactive Intern (m/f/d) to join our Customer Experience team for a 6 months period starting from 15th of August 2023.

Stellenbeschreibung Kundendienst

What you can expect:

You will work independently, target-oriented and agile on a variety of interesting tasks to support various international projects in HUGO BOSS Retail.
In doing so, you will assist the Customer Experience team primarily in the areas of omnichannel services and customer surveys, thus contributing to an improved customer experience for HUGO BOSS customers.
One your other tasks will be to support a global clienteling tool.
While working on these tasks, you will gain interesting insights into various departments, such as: Digital Retail, CRM, Global Retail Training & Development or IT.
Acting in this diverse and communicative environment will give you the opportunity to build an interesting network. Besides that, you will be able to expand your knowledge and skills in new directions whilst supporting highly strategic topics for HUGO BOSS Retail.

Profil

Your profile:

Educational studies in (international) business or economics, business administration/management, textile/retail management or similar
Fluent in English (spoken and written)
Strong organizational skills & structured work approach with attention to detail and focus on our customers
Ability to follow a solution-oriented approach by sticking to an effective time management
Ability to work independently as well as collaboratively in an international team
Advanced skills in MS Office (Outlook, Excel, Power Point, Word)
Experience in using remote work tools (such as MS Teams or Skype) would be an advantage

Desired Experience:

Prior experience of working in project teams or other administrative/coordinative tasks
Practical experience in retail or retail operations, ideally gained at a premium brand