Academic Adviser in Bayern bei Astria Learning

Astria Learning

Job Information

Industry

Education

Work Experience

1-3 years

City

Lusaka

State/Province

Lusaka

Country

Zambia

Zip/Postal Code

10101

About us

Astria Learning:
Know more about us

Bordes LLC DBA Astria Learning is a Florida based EdTech company founded in 2009. At Astria Learning, we believe that education should be accessible to everyone in the world. With our vision & tech expertise we partner with universities and institutions to expand their reach across borders. Astria learning helps institutions grow and thrive in the digital landscape through solutions that are specific to their requirements.

We provide a seamless strategy that helps institutions become relevant in today’s digital environment where they are able to meet the needs of the evolving learners by providing them with eLearning options. Astria Learning provides the complete range for academic solutions from Software Development – Hardware Manufacturing – OPM Consultations, enabling universities and institutions to adapt to the digital age.

Job Description

The Academic Adviser will be integrated into the Student Services Department and through telephone calls, emails or any other type of communication will follow up on the progress of the students assigned to the roster.

The ideal candidate will have solid experience in an education provider / training provider environment such as a School, College, University, Training Facility. Prior experience in providing support to students is highly recommended

Requirements

Microsoft office
Strong Organizational Skills
Be able to call students based on appointments and/or initiate follow up calls
Follow up with student's progress; plan students' terms ahead of time.
Make outbound calls to reach out to students
Monitor Students Progress through the Astria Learning Management System
Facilitate collections efforts Letter and communication creationAssisting other Administrative Activities as needed

Position Requirements:

Home Office (No background noise)
Head set
Personal Computer - Windows 10
Fast and reliable Internet Connection (15-20 MBPS)
Education Environment Experience
Call Center Experience is a must
CRM is a must
Bachelor’s degree required
Good communication skills
English is required
Bilingual in French and English (Writing and Speaking) is a plus

Benefits

Bonus applicable after 3 months
4 weeks of paid time off per year including pay time off during office closure in the month of December (Dates vary).
Paid maternity leave or 45 days paternity leave after 2 years of employment.
Tuition Assistance after 2 years of employment.
Career development: Room to Grow