Academic Success Advisor (m, f, d) in Hamburg bei GUS Germany GmbH

GUS Germany GmbH

Your Responsibilities

We are looking for a new colleague to join our Student Success Team in Hamburg on a full-time basis /40 hour a week starting as soon as possible who shares our vision of excellence in education and who is committed to making a difference in the lives of our students and staff.

The opportunity:

The purpose of the UE Student Success Centre is to improve student retention, satisfaction and academic success by providing resources, training, workshops, services, and one-on-one support. The Centre supports students in pursuing academic success using a holistic approach to the student learning experience. The Centre comprises a team of academic and learning professionals involved in the Writing Lab and a range of learning support programs, such as, the academic readiness micro-credential for all new students, ongoing competency-based workshops for continuing students, and one-on-one student support. The aim is to support students to develop their ability to learn & study independently and impact the attainment, achievement, and progress of all students.

Key Activities & Responsibilities:

Coordinate, plan, and administer the Health and Wellbeing Micro-credential for students each semester (maintain attendance records and reports on general engagement & participation), and ensure recognition through badging and certificates for the successful attainment of competencies taught
Provide and administer ongoing preparatory & study skills workshops and create a just-in-time schedule of workshops to address the progression needs of continuing students
You’ll be actively involved on the ground, managing one-to-one casework so our students can develop their confidence and strategies for effective study. This will include helping students with organization, planning, problem-solving, and time management. Our shared goal is to help students to be self-reliant and independent learners
Advise and support students in their study & learning needs through the provision of adequate appointments for individual support. You will support students based on their needs and in line with recognized best practices for developing independent learners
Support student academic learning and learning strategy development that encourage self-reflection, self-management, regulation, and effective study skills
Address student inquiries and requests for help with academic skills as they arise, making appropriate use of a range of holistic approaches and referrals
Develop and follow a communication plan about the Student Success Centre activities and resources through various channels (internal and external communication and promotion, incl. social media, etc)
Providing case-specific psycho-social support regarding integration and personal and academic development in Germany

Skills and Abilities:

We want you to help shape support systems that enable students from diverse backgrounds to realize their potential
We require excellent skills and best practices for research, academic integrity, critical thinking, problem-solving, stress management, testing strategies, online learning strategies & skill development strategies, etc
You will be able to provide engaging and effective learning skills workshops and other interventions to improve student engagement
You will be able to identify barriers to overall student learning experiences and work with key members of the team to help improve student experience
Demonstrated commitment & ability to improve educational achievement for students.
Ability to establish and maintain interpersonal relationships with students
Ability to process/analyse information and effectively communicate it to students.
Strong motivation for delivering empathic, compassionate, consistent, accurate, developmental, student-focused, appreciative, and honest advising
Strong customer service orientation with a desire to help students succeed in reaching their goals
Strong written, verbal, presentation and communication skills, including the ability to engage in public speaking with large audiences (e.g., during orientation) as well as in small groups or larger workshops
Excellent knowledge of designing and facilitating engaging and participatory workshops to groups of students with a range of levels
Experience and expertise in adult learning principles with extensive knowledge of evidence-based, theory-informed university-level academic skills strategies (e.g. reading, note-taking, memorization, time management, learning strategies)