Customer Service Agent in Düsseldorf bei Randstad Deutschland

An attractive permanent position as a Customer Service Representative with our customer from the plastics industry in Düsseldorf awaits you as part of direct recruitment. Apply online now and secure this job. We welcome applications from disabled people.

Das dürfen Sie erwarten

• Direct recruitment into a permanent position at our customer
• Numerous direct contacts with personnel decision-makers
• Appreciative and trustworthy support during the entire placement process
• Individual advice on job selection and career planning
• Salary structure depending on qualifications and professional experience

Ihre Aufgaben

• Cooperation between the customer and the company Telephone, personal and written customer support
• Reporting to Customer Service Manager
• Order processing Registration of customer orders in SAP
• Organization of the transport of goods and invoicing
• Complaints processing
• Assistance in selling products
• Product information to customers to help them make purchasing decisions
• Creation and maintenance of customer master data

Unsere Anforderungen

• English is mandatory, any other language is preferable
• Knowledge of SAP and Microsoft Office
• Basic commercial knowledge
• Knowledge of Incoterms and payment terms
• Outline of authorities
• The customer service representative owns the order handling process and needs to make sure that
• the correct quantity of ordered goods arrives at the customer site on schedule and to the conditions
• agreed upon. For this purpose, the customer service representative has unlimited access to SAP S/D