Salesforce Administrator in Berlin bei Quandoo GmbH

Company Description

At Quandoo, we bring gastronomy and technology together.

Since launching in December 2012, we have continuously grown and are now active in 12 countries around the world such as Australia, Germany, Italy and the United Kingdom. With plans to develop even further, our mission is clear: To transform the world’s dining-out experiences.

We offer diners the opportunity to discover and make reservations at restaurants via our website or mobile app. We also provide restaurants with innovative management tools that enable them to build relationships with new & existing guests, streamline their day-to-day service and maximise their overall potential.

As an employer we are committed to the growth of every team member and support collaboration across organizational boundaries. We deeply care about what we do, we are respectful, open and have faith in our colleagues abilities.

This is why our core values are fundamental to us:

have a growth mindset
feel responsible
be united.

Job Description

As a Salesforce Administrator (m/f/x) you will work together with our Billing and Payment team. What will your work look like:

• Be responsible for the administration, development and maintenance of the Salesforce platform, including; Applying configuration changes on Salesforce and installed apps, Maintaining user access, Process automation, Mass import of data, Updating process documentation, etc.
• Troubleshoot and provide internal support in collaboration with various stakeholders.
• Liaise with in-house developers to expand cross-platform integration.
• Support Management with reporting and suggestions for process improvements.
• Conduct ad-hoc analysis for Finance and global leadership team.
• Improve and automate existing data modelling and analysis.
• Manage and administer the Salesforce platform, including user setup, profiles, roles, and security settings.
• Customise and configure Salesforce objects, fields, layouts, flow and workflow rules to support business processes.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions within Salesforce.
• Develop and maintain custom reports, dashboards, and workflows to track and analyze key metrics.
• Support data management activities, including data cleansing, data import/export, and data integrity checks.
• Collaborate with development teams to integrate Salesforce with other systems and applications like DocuSign, Vonage, Hubspot, Aircall etc.
• Provide user support and training to ensure effective adoption and utilization of Salesforce.
• Stay up-to-date with Salesforce updates, new features, and best practices to continuously improve system functionality and efficiency.
• Participate in cross-functional projects and initiatives related to Salesforce implementation and enhancements.

Qualifications

• Expert in Salesforce.com with 2+ years of technical experience
• Bachelor's Degree in Business, Information Systems or other equally relevant experience
• Experience Working in a young and dynamic company (environment)
• Advanced knowledge of Flows
• Experience with integration tools and configuration of third-party applications
• Knowledge of Apex and/or VisualForce is a plus
• Experience with Salesforce Lightning
• Ability to quickly grasp finance and operations practices and business drivers
• Reliable, motivated and result-driven
• A professional level of English. Additional languages are a plus.

Additional Information

We care about our company culture. This is what you can expect with us:

You have the chance to get a job in a rapidly growing international company. We are offering a new and exciting opportunity with a global commerce platform. We are leading the way in technology based reservations, bookings and table management, and you will play a crucial role in our organisation's growth and ultimately benefit from our success and expansion.

• High level of responsibility – the chance to hit the ground running from day one and shape your own career path.
• We believe in your abilities: This position offers you a tangible impact on the company's success while you benefit from flexible working opportunities in a well-balanced work environment.
• You will work with a highly motivated and skilled team from all over the world. We celebrate our diversity