As Quality Assistant- Textiles, you play a crucial role in our ambitious growth strategy. As part of Westwing's core function, you contribute to ensuring an excellent customer experience with a continuous emphasis on high product quality. Your responsibilities include enhancing our products and ensuring the agreed-upon quality from suppliers. You identify areas where customer expectations are not met and collaborate with international product development teams and suppliers to implement improvements. This position is located in Munich and is unlimited.
WHAT YOU'LL DO
- support the Quality Manager in daily operations related to product development and improvements
- independently analyze and evaluate return data and customer feedback
- proactively drive product improvements in collaboration with the buying department
- communicate directly with our international suppliers
- maintain and review product-related data
YOU COME WITH
- bachelor's degree or completed vocational training with a technical background, preferably in textiles engineering
- first working experience is advantages
- excellent communication skills with the ability to communicate effectively with various stakeholders
- independent, well-structured and goal-oriented working style
- fluency in English
- proficiency in MS Office
WHY WESTWING
Aside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get:
- an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career
- a unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels like Officevibe and regular Q&A sessions
- flexible working mode: roughly 60% remote, 40% in-office working policy, read more here
- up to 4 weeks temporary work-from-anywhere per year
- 30 days of paid vacation per year
- a beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace
- 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions
- regular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and more
- health and wellbeing offerings including gym membership, mental health support and coaching, vaccinations, skin checkups and more
- discounted green mobility options with public transport, JobRad or Swapfiets
- company daycare “Westwing Wichtel” next to our HQ office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munich
- subsidized company pension scheme
- “Social Impact Day” p.a. to use for doing good for environment and/or society
ABOUT US
Westwing is Europe‘s No.1 in Beautiful Living e-Commerce with a team of 1,900 in four offices across Europe. We’re on a mission to excite people to create homes that unlock the full beauty of life. We work together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love.
We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.
Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.