Working Student - User Assistance Team in SAP Digital Supply Chain in Walldorf

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you´ll do

In your User Assistance role (technical writing), you will act as the link between our customers and our cloud application development teams. You are responsible as a knowledge multiplier for all reusable software, processes, and frameworks we deliver.

In our team, you will be part of our User Assistance (UA) developer team and will learn about our daily work in the software development environment. We want to increase the findability and quality of our UA deliverables to have the best user experience by using a more people-centric and task-oriented approach.

Furthermore, we need to spread UA knowledge in our development unit via different media and want to enhance our UA content with infographics and videos. You can be a part of our committed UA team within this exciting UA journey and support us in achieving our goals. In our team, we practice a trust-based working model and an open mindset.

What we offer

• Get an introduction to the DITA methodology and learn how to use content management system.
• Gain experience of writing and editing guides and other deliverables that describe our software products.
• Opportunities to create content of different types: videos, graphics, blogposts, social media posts.
• Participation in the latest trends in UA, such as AI and machine learning.
• Experience of an agile working environment.

What you bring

• Student (f/m/d) at a university (for example technical communication or a related subject, such as languages, translation, or media and communication studies).
• Preferred fields of study: Technical Writing, Media and Communication
• Computer skills: XML, MS Office, Wikis, Graphic or Multimedia tools
• Language requirements: Excellent written and spoken skills in English, German is a plus
• Structuring skills: Advanced writing and structuring skills
• Interest in learning: How to create videos, author blogs, newsletters, manage communities, graphics, or multimedia assets

Meet your Team

We are a team of 24 highly motivated authors and translators, all working for the latest products within SAP ERP Digital Supply Chain. Our team is spread across different locations such as Germany, Hungary, India, China, New Zealand, and Canada .

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

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We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyon