Onboarding Manager in München bei CRX Markets AG

Onboarding Manager (m/f/x) in München bei CRX Markets AG

CRX Markets AG

Munich, Germany

We are a young FinTech company consisting of highly talented and motivated employees. To further extend our Operations team we are looking for like-minded and performance-oriented newcomers. As a Onboarding Manager you will coordinate work streams closely with several other departments at CRX Markets, be involved in the growth of a young department and assure a seamless customer onboarding experience. In addition to managing the onboarding of new clients onto the CRX Marketplace, you will (re-)design processes according to changing regulatory requirements, perform due diligence and know your customers checks and communicate with customers from all over the world. By collaborating closely with colleagues from various teams, you will acquire detailed insights into our product and processes, enabling you to implement your own improvement ideas.

Your Role

Manage the onboarding of new clients onto the CRX Marketplace
Conduct anti-money-laundering/know your customer checks
Communicate with a heterogeneous client base to guide them through the onboarding process
Develop strategies to ensure high onboarding conversion rates
Perform reporting and data processing tasks
Improve or re-design existing processes, and contribute to the continuous development of our product
Closely collaborate with our Sales & Account Management team and Legal department

Your Profile

University degree in Business Administration, Communications, Economics, International Studies or a related field; alternatively completed apprenticeship in banking or related field
1-3 years of work experience in a regulated organization or in a client-facing role with strong emphasis on customer satisfaction
Strong verbal and written communication and inter-personal skills, pro-active and service-oriented mindset, able to work with international customers
Excellent organizational capabilities, independent worker with high attention to detail and problem-solving skills
Interest for regulatory and compliance topics
Fluent in German and English, additional language skills are a strong plus

Our Offer

This position provides the opportunity to be part of a great team in a high-paced FinTech environment. You get the unique chance to learn on a daily basis and grow your career by gaining first-hand business experience from a network of the most innovative and capable minds in the German finance industry. While aligning CRX Markets’ long-term goals with our employees’ compensation, we offer an attractive package with several perks and benefits.

Are you up for the challenge? Please upload your documents in English or German (CV, references, salary expectations and earliest possible starting date) via our online application form.

Stefan Geutler, Head of Operations

Who are we looking for?

"To further expand the CRX Operations Team, we are looking for like-minded and performance-oriented newcomers. In your role you contribute to achieving operational excellence on a day-to-day basis and ensure the continuity of the CRX marketplace. As an independent problem solver, you are happy to face new challenges and always work ‘hands-on’ towards tangible solutions for internal and external stakeholders. Therefore, you should bring along technical affinity and understanding for (financial) processes, be approachable, communicative and absolutely reliable. We are looking forward to hearing from you!"