Technical Writer in Karlsruhe bei TeamViewer

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control, and support devices. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, the Internet of Things, and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

As a Technical Writer (all genders) you will play a crucial role in creating, developing and organizing the technical documentation around TeamViewer Frontline, our enterprise productivity platform with fully integrated AR solutions.

You will work closely with the development teams, leveraging your key strength of turning complex information into easily consumable content.

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that is appropriate for Enterprise customers
• Create (video) tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Maintain and enhance the documentation style guide
• Build up and maintain the Frontline teambase
• Work closely with the UX department to maintain consistency in UX writing
• Maintain and continuously improve existing documentation

• University degree in Computer Science, Engineering or equivalent preferred
• 3+ years of experience in technical writing for software products, ideally enterprise ones
• Working approach with focus on delivering high quality documentation while paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Background in authoring structured content
• Highly skilled in adjacent areas like localization and translations
• In-depth knowledge of special tools and techniques for creating modular content and implementing re-use concepts (CCMS)
• Outstanding written and verbal communication skills in English and German are a must

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike or use one of the electric cars
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 50% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.