Shop Manager in Köln bei Leonidas

Are you passionate about the world of chocolate and want to share that passion with our customers? At Leonidas, we're looking for people with excellent interpersonal skills, ready to offer every visitor an unforgettable experience. If you enjoy understanding our customers' preferences and guiding them through our 80 chocolates and more, your mission will be to sow joy and happiness in our customers' hearts.

Your role

As Shop Manager, you will be responsible for Leonidas' own shop at Cologne railway station. You will lead a small team of around 5 employees and be responsible for the commercial and operational management of the shop.

Your tasks

• You will oversee the commercial, operational and personnel management of the shop under the supervision of a Cluster Manager.
• You create an action plan to achieve sales targets and KPIs.
• You are responsible for good people management: you recruit, assess, develop and retain talent.
• You motivate and unite your team around commercial objectives.
• You develop your team's ability to provide first-class customer service.
• You create a climate of trust, respect and accountability within your team.
• You ensure that your team's tasks and responsibilities are carried out to a high standard.
• You will track orders and stock, create schedules in line with sales activity, monitor sales results and stock levels, ensure compliance with health and safety standards, etc.
• You will be responsible for the cleanliness and attractiveness of the shop.

Your profile

• You have a passion for chocolate.
• You have a commercial attitude and a sense of service.
• You have excellent knowledge of the commercial and operational management of a sales outlet.
• You are ambitious and results-orientated and have a well-groomed appearance.
• You are a real leader and are seen as a role model by your team.
• You are flexible (weekend and evening work).
• You have a sense of responsibility and are a true ambassador for Leonidas.
• You speak perfect German and have a good command of English.

Our offer

We offer you a permanent employment contract in a dynamic family business! You can expect a competitive salary.