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Primary Function of Position
The Senior Manager, Occupancy and Space Planning, EMEA is responsible for leading a team of occupancy planners to effectively plan and manage our EMEA properties and their occupants. The Senior Manager will focus on Strategic Master Planning, Workplace Strategy, Space Requests/Project Intake, Move Planning, Space Programming and Allocation, Spatial Data Accuracy, and Ways of Working efforts for return to work.
As a “player-coach”, the Senior Manager will work side-by-side on projects with the team, and engage with cross-disciplinary staff to conceive, design, and develop programs, policies, and processes to be used in our global playbook. You and your team will provide insight into our global design playbook. You will be responsive, flexible, and able to succeed within an open collaborative peer environment.
In this role, you will:
- Lead and develop a team of planners in strategic and tactical occupancy planning, real estate optimization, and workplace design.
- Manage Project Intake for the Americas portfolio including business case development, request reporting, and communication with key stakeholders.
- Align strategic plans with ISI’s company objectives to maximize efficiency and address key adjacencies while delivering workplace design that fosters innovation and productivity.
- Refine business requirements into occupancy and space plans.
- Develop workplace strategies supporting collaboration, productivity, and company objectives.
- Lead post-COVID workplace planning in collaboration with cross-functional teams.
- Identify process improvements and program enhancements for existing programs.
- Periodically represent the REWS team within cross-functional teams.
- Report on and support program updates on a weekly, monthly, and quarterly, highlighting risks and opportunities.
Roles and Responsibilities
OCCUPANCY & SPACE PLANNING
Measure and maximize space utilization across the EMEA real estate portfolio, focusing on efficient facility utilization and optimization. Responsibilities include:
- Ensure spatial data accuracy and floorplan updates are submitted and reviewed by the occupancy planners.
- Liaise with Planning Operations & Data Team for real-time space data and KPIs.
- Review and update Space Programming and Allocation annually based on headcount projections and team ratios.
- Maintain the EMEA Master Plan twice a year by regularly connecting with business units and forecasting space demand.
- Partner and coach business units to develop demand models for future space needs by using assumptions and data.
- Update the EMEA Future Supply information directly related to known capital projects, new builds, and real estate strategic plans.
- Tailor, monitor, and analyze space utilization KPIs for tracking, reporting, and forecasting.
- Communicate strategies, policies, KPIs, and results with senior leadership.
- Develop occupancy scenario plans, analyze utilization data, and engage with internal customers to develop innovative solutions to space requests.
- Negotiate space among user groups to maximize real estate use while enhancing adjacencies for improved c