Senior Research Consultant in Hamburg bei quantilope GmbH

We’re looking for a Senior Research Consultant to join our US Customer Success team. As a Senior Research Consultant, you’ll gain a deep understanding of quantilope’s software and platform to provide on-going support to clients and team members on how to drive actionable research programs. This position will provide the opportunity for you to make a direct impact on our business, you will be driving autonomously research projects for some of the most iconic brands. You will work with a talented team of US researchers on US projects and will have the opportunity to travel to NYC for company kick offs and our CS team offsites!

Are you curious and want to shoot for the stars, open to giving and receiving feedback, hungry for empowerment and always taking a hands-on approach? Well then we want to chat. quantilope automates consumer research to unlock high quality insights with speed & ease. We’re a fast growing organization looking for the right people to join our team.

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• You manage all aspects of project execution, from scoping the research project to implementing sophisticated online survey design and analyzing and reporting findings to clients to help them make better marketing decisions

• You give clients what they need (not necessarily what they want) and are prepared to say no while always ensuring a win-win outcome for both parties

• You train new customers on our software and inspire them to us it independently

• You strive to master our methods and features and proactively introduce new solutions and product features to our customers

• You partner with the Strategic Research Lead to optimize customers' experience with quantilope

• You serve as a mentor to team members on how to delight clients with novel insights and approaches or more efficient processes

• You have 5+ years of experience in survey-based marketing research (e.g advertising, branding, price optimization, product innovation, packaging design) at traditional market research agencies or research-tech companies

• You have experience at helping clients scoping and executing research projects that address their marketing needs

• You have a winning presence and excellent consulting and communication skills

• You are proactive, always looking to give the clients more than they expect

• You are eager to introduce new approaches to drive greater efficiency in our processes

• You are a problem solver at heart as it relates to project management with a clear focus on goal-oriented solutions

• You are very well-organized and stay cool even under time pressure

• You are comfortable operating in the tech-research world

• Exposure to research work on large accounts

• Knowledge of quantilope solutions and methods

• Experience with programming questionnaires in tech platforms

• Flexible work environment: With flexible PTO, flexible working hours and remote/hybrid opportunities, we believe you can succeed from anywhere. Did we mention that everyone has the opportunity to work abroad for up to 6 weeks per year?

• Wellness is key: We offer regular mental health training, access to Headspace App and the support of certified mental health first aiders. To top it all off, you’ll have two quantiwell days, aka global mental health days, where the whole company takes a day for themselves.

• Diverse & inclusive community: Our team spans the globe, driving diverse ways of working and thinking. With the help of an incredible DEI committee, we are committed to advancing education and awareness.

• Team bonding: Team offsites, summer and holiday parties, global retreats… where in the world will we bring the team together next? We’re all working hard and know how important it is to have fun along the way.

• Ongoing learning: With our dedicated learning budget for every employee and company-wide workshops with the best in the biz, we believe in providing our employees with all the tools they need to excel.

• Economic well being: We at quantilope care for you. We support you and your future with our pension & insurance plan and our ESOP (Employee Stock Option) program.