E-commerce Operations Associate in Berlin bei Native Instruments

Who We Are

For over 25 years, Native Instruments has been at the forefront of sonic innovation. Guided by our mission to inspire and enable creators to express themselves, we develop integrated audio hardware and software solutions for musicians, producers, engineers, and DJs of all genres and levels of experience.

We are looking for an E-commerce Operations Associate (all genders) to manage day-to-day operations of our online shops. As a member of the Growth Marketing team, you'll oversee our company's E-commerce operations across the Native Instruments and iZotope websites and make sure that the entire online sales process runs smoothly and efficiently.

This is a part-time role.

What You'll Do

• The accurate product metadata is your main responsibility
• You will set-up product numbers, configure products and manage the product data in our ERP and ecommerce systems
• It is your duty to manage B2C prices, price rules and updates for the Native Instruments Group and partner products in our webshops
• You will ensure that for all our limited time offers, campaign price rules and vouchers are created and tested
• You manage, plan, launch and maintain our voucher set-up alongside multiple business models
• You coordinate with the Supply Chain Management team to ensure stock availability of our hardware products
• You work closely with Customer Service teams to solve issues with orders
• You coordinate with our web development and IT teams to implement new features and streamline processes
• You collaborate with the campaign management teams to develop and execute promotional campaigns
• You implement efficient processes to ensure timely and accurate product and campaign launches

What You'll Need

• You bring professional working experience in the field ecommerce operations management, ecommerce platforms, technologies, and industry best practices
• You bring experience working in ecommerce systems like Magento, and ERP systems like Oracle E-Business Suite
• You have a very structured and precise work ethos, with attention to detail
• You have experience in data-driven decision making
• You have excellent organizational and communication skills
• You have an analytical and problem-solving mindset
• You are able to prioritize tasks effectively
• English language fluency with excellent written and verbal communication skills
• Passion for music and some knowledge of music production tools would be a plus

About Us

Native Instruments embraces diversity and a respect for all people. We are proud to be an equal opportunity employer and we believe the foundation of our dynamic and pioneering spirit starts with a fair and inclusive culture. At Native Instruments we value teamwork and passion, deliver inspiring experiences, continuously innovate and empower our communities, while also serving our planet.

All applicants will receive equal consideration for employment at Native Instruments and we encourage everyone to apply – regardless of gender identity, race, color, religion, sex, sexual orientation, national origin, genetics, disability, age, or any other characteristic protected by law.

Help us reach our goal in making the future of music diverse, inclusive and exciting! We encourage you to submit your application without the requirement for a photograph, identifying factors or personal status information.