Research & Insight Consultant in Frankfurt am Main bei Netigate

Discover Netigate, the game-changing platform revolutionizing employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results. With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights from their workforce as well as their customers. Join our dynamic team of passionate individuals shaping the future of engagement and experience. Apply now and let's transform the way businesses connect and thrive in the digital age. Together, we will unlock the full potential of employee engagement and customer satisfaction.

Our culture is built on collaboration, creativity, and continuous learning. We value diversity, inclusion, and the “power of WE”- different perspectives. We foster an environment where ideas are shared, challenges are embraced, and growth is nurtured.

As a Research & Insight Consultant, you are responsible for various quantitative projects in the field of Employee Experience (EX), Customer Experience (CX) and Market Research. You convince our customers with your project management skills and expertise which covers the whole study design – from project setup, questionnaire development, and coordinating of fieldwork to data analysis and presentation of valuable insights. Your expertise makes you a reliable partner across the organization and a role model for your colleagues, as you will be working closely with our sales, product, and marketing teams.

You ‘read’ data, can identify the potential for improvement, and deliver recommendations. Your mission is to give every voice value and help our customers make better, data-driven decisions. In addition, you are responsible for proposals, controlling project costs, and quality assurance.

What we are looking for

• 2-3 years of experience as a consultant/project manager from a market research institute, consultancy, internal market research department, or feedback management provider

• Solid practical knowledge regarding quantitative research projects

• Experience with online surveys and statistical software, e.g. SPSS or R is a plus
• Experience with PowerBI, VBA and/or autogenerated reporting would excite us

• Willingness to develop our service solutions and way of working (deliveries, processes)

• Business-level fluency in German and English

We believe in:

• A structured, independent, reliable, and practice-oriented way of working.

• Attributes such as entrepreneurial spirit, positivism, service orientation, and a can-do attitude describe the ideal candidate that we expect to join us on the Consulting team.

The interviewing process:

30-min Screen Call w/ Recruiter

45-min Interview w/ Team Lead Consulting

Office Invitation: Case Study

We encourage all applicants to consider submitting an anonymous CV as part of our commitment to fostering a non-discriminatory and inclusive recruitment process.