Account Manager in München bei Cint

Who We Are

Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.

We are feeding the world’s curiosity!

The Opportunity

Cint is seeking a Account Manager to nurture and grow long-term, trusting relationships with a range of our clients in Germany and Central Europe.

As a Account Manager your role is to support business operations with our key customers and retain and grow their business with Cint.

This role has the opportunity to be hybrid between working from home and being in one of our offices in Berlin or Hamburg.

What You Will Do

• Develop & nurture strong relationships with Cint platform users and procurement teams to activate, scale and grow revenue.
• Support the strategic accounts team with bids and sales operations.
• Be able to confidently communicate Cint value propositions to customers’ business goals.
• Collaborate closely with colleagues across Operations, Customer Success, and Measurement to help identify and win new business opportunities.
• Serve as the lead point of contact for all daily customer account management matters.
• Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization.
• Achieve quarterly goals while keeping clients satisfied and engaged with our products and services.
• Diligent use of CRM.

What We Are Looking For

• Must be fluent a German speaker to C1 level (Both written and verbal)
• Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client.
• Proven ability to collaborate and build strong relationships with customers.
• Accountable (one of our core values), with a passion for going the extra mile for clients.
• The ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management).
• Prior Experience in market research is a plus, but not a pre-requisite.
• Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients.
• Excellent communication, negotiation and presentation abilities.

Our Values

Collaboration is our superpower

• We uncover rich perspectives across the world
• Success happens together
• We deliver across borders.

Innovation is in our blood

• We’re pioneers in our industry
• Our curiosity is insatiable
• We bring the best ideas to life.

We do what we say

• We’re accountable for our work and actions
• Excellence comes as standard
• We’re open, honest and kind, always.

We are caring

• We learn from each other’s experiences
• Stop and listen; every opinion matters
• We embrace diversity, equity and inclusion.

More About Cint

Founded in 1998 in Stockholm, Sweden, Cint is a global software leader in digital insights and research technology. In January 2022, Cint acquired Lucid, a US- based programmatic research technology platform. Cint Group AB (publ), listed on Nasdaq Stockholm (STO:CINT), has a global workforce of over 1,000. Cint has offices in Stockholm, London, New York, New Orleans, Singapore, Gurgaon, Sydney, and Japan, among other locations (www.cint.com).

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