Client Onboarding Process Manager in Baden-Baden bei Riverty Services GmbH

At Riverty, we believe that everyone should be in control of their own financial situation. Our shared commitment is to make financial solutions more innovative, empathetic and user-friendly to empower financial growth for everyone. To do this, we rely on 50 years of experience and the commitment of over 5,000 creative minds, innovators and explorers in 11 countries.

Are you ready?

As part of our community, you will have the opportunity to develop your skills and transform the world of finance together with us. We create an environment where you can evolve personally and benefit from our flexible working conditions and work-life balance.

Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth.

We are looking for a

Client Onboarding Process Manager (m/f/d)

(unlimited, full-time) Join our team at our location in Berlin, Baden-Baden, Verl, Stockholm or Varberg – flexible working conditions available.

Key responsibilities and main tasks

• Creation, Adaptation and Accountability of client onboarding process for clients at Riverty Back in Flow

• Coordination of internal stakeholders (Sales, Risk Governance, Operational Finance, Technical Implementation, Key Account Management, Product and others) throughout the onboarding of new merchants and partners

• Challenge status quo of operational onboarding, redesign processes by overlooking the big picture

• Prepare and steer knowledge and information transfer in the organization

Skills and qualifications

• You have a degree in Business Administration, Business Informatics or a comparable education

• You have 1+ year relevant work experience in positions such as process manager, project manager, or project coordinator, but we value diverse experiences

• Experience in systems like Atlassian and Microsoft 365 products

• Skilled communicator with experience in networking with international stakeholders at different levels within a cross-functional organization

• You are fluent in English, knowledge of Swedish or German is beneficial

• At Riverty, you can be who you are. We are committed to creating an inclusive environment and a culture of appreciation, enriched by our employee networks.
• Prioritize your health with supported sports and leisure activities.
• Take advantage of our numerous training and development opportunities! Enhance your skills with training offered by the Bertelsmann University, language courses, or leadership training.
• Benefit from our discounts on Bertelsmann products and financial incentives.
• With our diverse work models, you can tailor your work to your preferences. Take advantage of mobile office, flexible working hours, and part-time models.

The team!

We are establishing our Center of Excellence Operations, including the Client Onboarding team. Here, we provide state-of-the-art onboarding for Riverty's products. You will collaborate with onboarding, technical implementation, and project managers to streamline and automate processes. Our international team includes colleagues from the Nordics, Germany, and the Netherlands, with a mix of senior and junior professionals.

Equal Opportunity Employer Statement

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.