Client Onboarding Process Manager in Berlin bei Riverty Services GmbH

Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth.

We are looking for a

Client Onboarding Process Manager (m/f/d)

(unlimited, full-time) Join our team at our location in Berlin, Baden-Baden, Verl, Stockholm or Varberg – flexible working conditions available.

Key responsibilities and main tasks

• Creation, Adaptation and Accountability of client onboarding process for clients at Riverty Back in Flow

• Coordination of internal stakeholders (Sales, Risk Governance, Operational Finance, Technical Implementation, Key Account Management, Product and others) throughout the onboarding of new merchants and partners

• Challenge status quo of operational onboarding, redesign processes by overlooking the big picture

• Prepare and steer knowledge and information transfer in the organization

Skills and qualifications

• You have a degree in Business Administration, Business Informatics or a comparable education

• You have 1+ year relevant work experience in positions such as process manager, project manager, or project coordinator, but we value diverse experiences

• Experience in systems like Atlassian and Microsoft 365 products

• Skilled communicator with experience in networking with international stakeholders at different levels within a cross-functional organization

• You are fluent in English, knowledge of Swedish or German is beneficial

The team!

We are establishing our Center of Excellence Operations, including the Client Onboarding team. Here, we provide state-of-the-art onboarding for Riverty's products. You will collaborate with onboarding, technical implementation, and project managers to streamline and automate processes. Our international team includes colleagues from the Nordics, Germany, and the Netherlands, with a mix of senior and junior professionals.